Tim Churches wrote:

Surely a bowel screening register should be run by the same people who
run the State/Terr-based pap smear registers, as the nature and scale of
the operation such registers is rather similar?

Ah...I'm glad that you mentioned our friends at the Pap smear registries. They have been sending us forms in the post when patients' smear are overdue, and asking us complete the forms by hand and post or fax them back.

I have explained to them that in my practice we have not written our medical records on paper for some years, that we no longer have any paper files in which to keep patients' records, that we don't want paper coming in to our practice from anybody else and that, having gone to a lot of trouble to get all of the clinical information into our computer system, we definitely don't want to write or type out that information which is already stored there, such as patients' demographic details and the details of their most recent smear tests.

I suggested that they start communicating with us in both directions via an electronic clinical messaging system and pointed them to a provider (no prize for guessing which one) and I believe that they are currently looking into it.

I am asking every other government, QANGO or private agency, such as Workcover, that wants to send us notices or forms to fill in about patients also to start using an electronic clinical messaging system. Many of them seem to be quite interested and some of them have contacted my preferred provider of clinical messaging to start working out how they will use it.

Ian Cheong said:

"Electronic functionality will be June/July (?i think) for lodgement on a web site (without auto population of the forms from the clinical software) or for integration into the clinical software - which will print paper to be sent to the register."

Ian, it is time for GPs and all of our GP organisations to tell the bowel cancer screening registry very clearly that sending paper in either direction is definitely not acceptable, and that we want to communicate electronically via a clinical messaging system. I will contact the RACGP and AGPN about this for their action.

"Electronic receipt of the pathology report result of the FOBT tests was not envisaged - we expect a letter in the mail, even though the provider can surely send HL7 path messages - I will follow-up this to double check."

Ditto.

"If ever there was a good demonstration project for NeHTA to get involved in to save some paperwork, National Bowel Cancer Screening initiative is it. Oh well. "

I refuse to say: "Oh well", because I have seen for myself the significant results of explaining our situation clearly and stating our expectations clearly. I have learned over the past year or two that the leadership on this issue of electronic communication has to come from GPs. Perhaps this is because we are the most heavily computerised group of health care providers in the country, or perhaps it is because we have less money to waste than other parts of the health system.


--
Oliver Frank, general practitioner
255 North East Road, Hampstead Gardens, South Australia 5086
Phone 08 8261 1355   Fax 08 8266 5149  Mobile 0407 181 683
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