Oliver Frank wrote:
Greg Twyford wrote:

MD2 has the 'Files-Outstanding Requests' feature, which is designed to allow the practice to check if tests have been ordered and no result has come back electronically to match it.

We tried to use this feature in MDW2, but found that in many cases the test name that the lab sent back on the result was different from what we had requested (e.g. we requested a CBP and the report is for an FBE) that we were having to spend a lot of time manually matching up the request and the result. We gave up on it as too hard. I haven't looked to see whether it works any better in MD3 that we are now using.

I would dearly love to have it working, because it would address one of the many links in the chain between requesting a test and making sure that we have noted and acted upon the result.



Oliver,

Strange situation that you describe. Database indexing error or problem at the provider end? I certainly know GPs who use this feature and haven't reported the sort of problems you describe, but both MD2 and MD3 are like that.

A good example is having HL7 pathology results populate the diabetes record and diabetes assessment automatically. When it works it's great, but when you see it working on some PCs in a lab and not others, when they are all identical machines that have the drive contents refreshed from an image each night, you know its the software, not the PC.

I've reported it to HCN tech support, as a bug, and I've seen it in both MD2 and MD3. It's not the HL7, because it occurs if you add the values manually as well.

I've often wondered if some of the libraries in CA Visual Objects, HCN's RAD tool, are buggy and is the cause of this sort of behaviour. I believe they use it for both MD2 and MD3

Greg
--
Greg Twyford
Information Management & Technology Program Officer
Canterbury Division of General Practice
E-mail: [EMAIL PROTECTED]
Ph.: 02 9787 9033
Fax: 02 9787 9200

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