*Not Quite Like Us**
*
*Sampling the corporate sector's attitudes to hiring the disadvantaged, a
recent study discovered huge holes in the myth of India Inc's social
inclusiveness, says S. ANAND*

THE SENSEX hit 20,000 points in early November, breaking all records.
Corporate India is on the rise, and gloats unabashedly. *An international
collaborative study has revealed, however, that Corporate India would rather
march on without offering Dalits and Muslims a share. *

*If you applied for an entry-level job in the corporate sector with a name
like Ramdas Chamar or Mohan Paswan, and also sent a résumé as Badrinath
Shrivastav or Sundaram Iyengar with the same set of credentials, the
applications bearing the distinctly Dalit names (Chamar/Paswan) are less
likely to get a response. Those with Muslim names tend to fare even worse*.
*These are the findings of a two-year collaborative study undertaken by
researchers at the Indian Institute of Dalit Studies (IIDS), headed by
University Grants Commission chairman Sukhadeo Thorat, together with
sociologists supported by Princeton University's Institute for International
and Regional Studies*. Since October 2005, the multi-pronged study had
sought to examine social exclusion in the urban Indian labour market. *The
findings, published in the form of four papers in **Economic and Political
Weekly*, were deliberated upon recently in Delhi at a conference inaugurated
by Union Human Resource Development minister Arjun Singh.

The studies were conceived as "tests of the proposition that discrimination
is no longer an issue in Indian labour markets, particularly in the formal,
private sector". *Making use of techniques pioneered in the US to measure
discrimination against blacks and other social minorities, the study has
established conclusively that the private sector, left to its own devices,
would unselfconsciously and prejudicially deny opportunities to Muslims and
Dalits*. The study establishes discrimination in quantitative terms, and
identifies attitudes and beliefs through qualitative means that contribute
to discriminatory patterns of hiring.

Formulated by Thorat and Paul Attewell of the City University of New York,
the field experiment sought to verify name-related prejudices in Indian
corporations. Over *a period of 66 weeks, the research team made 4,808
applications for 548 openings, responding to entry level jobs advertised in
national and regional English language newspapers*, including The Times of
India, Hindustan Times, The Hindu, Deccan Herald and Deccan Chronicle.
*Applications
were made to companies across the corporate sector, including those in
securities and investments, pharmaceuticals and medical sales, computer
sales, support and IT services, manufacturing, accounting, automobile sales
and financing, marketing and mass media, veterinary and agricultural sales,
construction and banking*.

*IIDS research staff submitted sets of three matched application letters and
résumés (in English) for each type of job, each application having identical
educational qualifications and levels of experience. The matched
applications differed only in the name of each male applicant. "No explicit
mention of caste or religious background was made," explains Thorat.
"However, in each matched set, one application was for a person who had a
stereotypically highcaste Hindu family name. The second was for an applicant
with an identifiably Muslim name, and the third had a distinctively Dalit
name."
*
*The authors of the study introduced a twist, adding one 'discordant'
application to these three. "For jobs that required a higher degree, we sent
in an additional application from a person with a high-caste name who only
had a bachelor's degree. That is, an academically under-qualified person but
from a socially high ranking group. For jobs that required BA degrees, we
added a person with a Dalit name who had a master's degree, someone
overqualified in academic terms but with a socially lower status."*

THERE WERE 450 positive outcomes, where employers either phoned or wrote to
certain 'applicants' asking to interview the person. "We defined a positive
outcome as simply entering the second stage of the job-search process: being
contacted for an interview or for testing," says Attewell. *As the results
proved, the odds of a Dalit being invited for an interview were about
two-thirds of the odds of a high-caste applicant with the same
qualifications. The odds of a Muslim applicant being called were worse: only
one third as often as the high-caste Hindu counterpart.* *With the
discordant applications, it was found that an under-qualified high-caste
candidate had an edge over an overqualified Dalit or Muslim. Says Thorat:
"This proves that social exclusion is not a residue of the past, nor is it
merely a rural phenomenon. Caste and communal discrimination are prevalent
in modern corporations."
*
Thorat and Attewell say an empirical survey on the presence of Dalits and
other minorities in the private sector was beyond the scope of this study
given Indian industry's wariness on this issue. *"Companies in India are not
obliged to report the caste and religious composition of their workforces to
the government. US law, on the other hand, requires companies of a certain
size to report the gender and racial composition of their workforces to the
federal government, and these data are monitored by the Federal Equal
Employment Opportunity Commission,"* says Attewell.

The private sector in India, largely unaccountable to any external or
internal authority on social indices, may soon be forced to change its ways.
The Centre is all set to establish an Equal Opportunity Commission (EOC). A
five-member expert committee, likely to be headed by NR Madhava Menon, and
including social scientists Javed Alam, Satish Deshpande and Yogendra Yadav,
will decide on the contours of the proposed EOC. "It remains to be seen
whether this Commission, when formed, will have teeth; and if it does, will
they be used to bite," says a skeptical A. Ramaiah, Chairperson, Centre for
the Study of Social Exclusion and Inclusive Policy at the Tata Institute of
Social Sciences, Mumbai.

Another paper by Surinder Jodhka, sociologist with Jawaharlal Nehru
University, and Katherine Newman of Princeton University, presented the
results of a qualitative interview-based study of 25 human resource managers
in large firms based in New Delhi and the National Capital Region. These
firms have close to 20 lakh 'core' workers on their payroll. TEHELKA has
learnt that the firms interviewed included heavyweights like ITC, Jet
Airways, Maruti Udyog and Hero Honda. *"Companies that scored high on the
corporate social responsibility index were chosen," Jodhka told TEHELKA. The
study found that the HR managers spoke a new language of merit when
describing hiring policies. "Worldliness, sophistication, and exposure to
international issues were considered essential apart from scholastic
record," says Newman.
*
However, when pressed on whether qualifications alone mattered, *every HR
manager insisted that 'family background' was the clincher. "While Americans
firms invoke race as a signal, the family in India is seen as a crucible of
personal qualities. This would indeed contradict the idea of 'merit' which,
as understood classically, entails rising above one's station and family of
origin," says Newman. When questions in an interview turn to the 'family',
it is invariably a euphemism for caste. "However eligible, if the
candidate's father was not a graduate or was a farmhand, the corporate
sector would not give him a chance,"* says Jodhka. *Another study of Dalit
and non-Dalit graduates from Delhi School of Economics, JNU and Jamia Milia
Islamia found that several Dalit candidates preferred to 'lie' about their
background during corporate interviews*. The IIDS-Princeton study proves
that merit is not a technical issue; it has a large social component.

*The very structuring of this study demonstrates corporate casteism.* When
Jodhka and Newman wrote to HR managers formally seeking to interview
them, *Jodhka
used the JNU letterhead and mentioned Princeton's association with the
study.* IIDS, the pivot of the study, was never mentioned. *"Had we used the
IIDS letterhead, it is possible none of the HR managers would have even
entertained our questions," says Jodhka.*

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