On May 19, 2011, at 00:55:38, Pez wrote:
> We have an Asterisk phone system that is sending a Growl notification to our 
> customer service people when an inbound call comes in.

Is this from one machine to another, or on the same machine?

> Or goal is to have multiple Growl messages stack up and stay visible on our 
> customer service person’s display until the user either closes them or clicks 
> on them. If the user clicks on the Growl message we want it to take them to 
> the customer’s record in a FileMaker database.

If the notification is sent from that machine, this is fully possible.

Thus, you could do this with a lightweight custom protocol through which your 
Asterisk machine talks to an application on each CSR's machine. That 
application then sends a *local* notification to Growl on the same (the CSR's) 
machine, and can respond to clicks.

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