I think Growl 1.3 is going to cover you. Take a gander at the GNTP spec, and also at the recent Growl Rollup posts on the development list. We don't have a schedule for when 1.3 will come out, but we're looking for some time this year.
Chris On Thu, May 19, 2011 at 2:55 AM, Pez <[email protected]> wrote: > We have an Asterisk phone system that is sending a Growl notification to > our customer service people when an inbound call comes in. The Growl message > displays the customer’s name, telephone number, revenue from customer, last > order date, etc. This by itself is awesome...but of course we want a little > more from Growl. > > Or goal is to have multiple Growl messages stack up and stay visible on our > customer service person’s display until the user either closes them or > clicks on them. If the user clicks on the Growl message we want it to take > them to the customer’s record in a FileMaker database. > > When we originally started working on this project we thought that Growl > would simply keep the messages on the user’s display, executing an > Applescript only when clicked. Unfortunately we recently learned that this > is not currently possible with Growl. > > We have been experimenting with an application called Dialectic. (A really > awesome application!). Dialectic is able to detect the inbound call and > trigger an Applescript that takes our customer service people to the inbound > caller’s record in FileMaker. The problem with this solution is our users > need to control if and when they want to be taken to the customer’s record. > We can’t have FileMaker auto-executing lookups every time a call comes in. > It would be too disruptive to the user if they were in the middle of another > phone call. > > Right now we are stuck on this project and I am looking for an way to make > it work. I assume that we need an application that can do two things, relay > the inbound growl messages to the user, and listen for a click callback that > executes a FileMaker lookup. > > Does anyone know of an existing application that can do this? > > Does anyone know if this could be done with a custom Yahoo Widget or an > Apple Dashboard widget? > > Thanks. > > > > > -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/growldiscuss?hl=en. > -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
