Growl 1.3 is installed as an app and not a Preference Pane. Try looking for Growl.app in your Applications folder. On Apr 2, 2012, at 10:35 PM, Edward M. Roche wrote:
> Here are the answers: > > Version of app: Don't know. It was purchased from the app store. > OS: Lion > Platform: MacBook Air > What happened: I wrote this already. Here it is again, in gory detail: > (1) Purchase app at app store. > (2) Installation stops. > (3) Open pref panel, stop growl. > (4) Download uninstaller from Growl site. > (5) Uninstall. > (6) Restart. > (7) Result: No Growl in preferences panel; app store says app is already > installed. > "Does same thing happen if you try running the app on another account on the > same computer?": No idea what you are talking about. > Console: > 4/2/12 7:55:46.491 AM installd: Installed "Growl" () > 4/2/12 7:56:31.929 AM Growl: <GCDAsyncSocket: 0x7fb0915069c0> now accepting > ((null)) > 4/2/12 7:56:32.023 AM Growl: Setup timer, this should only happen once > 4/2/12 7:56:32.025 AM Growl: Next image check no earlier than 24 hours from > 2012-04-01 21:59:00 +0000 > 4/2/12 7:58:52.966 AM installd: Installed "Growl" () > 4/2/12 7:59:10.803 AM System Preferences: LSOpenFromURLSpec() returned -43 > for application (null) urls > file://localhost/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app. > 4/2/12 9:55:15.923 AM System Preferences: LSOpenFromURLSpec() returned -43 > for application (null) urls > file://localhost/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app. > 4/2/12 9:55:17.551 AM System Preferences: LSOpenFromURLSpec() returned -43 > for application (null) urls > file://localhost/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app. > 4/2/12 9:55:24.470 AM System Preferences: ( > 0 CoreFoundation 0x00007fff8a49ffc6 > __exceptionPreprocess + 198 > 1 libobjc.A.dylib 0x00007fff8b9b5d5e > objc_exception_throw + 43 > 2 CoreFoundation 0x00007fff8a49fdfa > +[NSException raise:format:arguments:] + 106 > 3 CoreFoundation 0x00007fff8a49fd84 > +[NSException raise:format:] + 116 > 4 Foundation 0x00007fff8bc1be64 > -[NSURL(NSURL) initFileURLWithPath:] + 78 > 5 Foundation 0x00007fff8bc1bdfd > +[NSURL(NSURL) fileURLWithPath:] + 47 > 6 Growl 0x00000001055f478c > -[GrowlPreferencesController setStartAtLogin:enabled:] + 60 > 7 Foundation 0x00007fff8bc638de > _NSSetCharValueAndNotify + 260 > 8 Foundation 0x00007fff8bc34d3d > _NSSetUsingKeyValueSetter + 177 > 9 Foundation 0x00007fff8bc347fd > -[NSObject(NSKeyValueCoding) setValue:forKey:] + 400 > 10 Foundation 0x00007fff8bc66b02 > -[NSObject(NSKeyValueCoding) setValue:forKeyPath:] + 349 > 11 Foundation 0x00007fff8bc66aca > -[NSObject(NSKeyValueCoding) setValue:forKeyPath:] + 293 > 12 AppKit 0x00007fff8c594813 -[NSBinder > _setValue:forKeyPath:ofObject:mode:validateImmediately:raisesForNotApplicableKeys:error:] > + 243 > 13 AppKit 0x00007fff8c594382 -[NSBinder > setValue:forBinding:error:] + 260 > 14 AppKit 0x00007fff8c933d43 > -[NSValueBinder > _applyObjectValue:forBinding:canRecoverFromErrors:handleErrors:typeOfAlert:discardEditingCallback:otherCallback:callbackContextInfo:didRunAlert:] > + 191 > 15 AppKit 0x00007fff8c9339e7 > -[NSValueBinder > applyDisplayedValueHandleErrors:typeOfAlert:canRecoverFromErrors:discardEditingCallback:otherCallback:callbackContextInfo:didRunAlert:error:] > + 591 > 16 AppKit 0x00007fff8c932b99 > -[NSValueBinder performAction:] + 311 > 17 AppKit 0x00007fff8c97418f > -[_NSBindingAdaptor _objectDidTriggerAction:bindingAdaptor:] + 138 > 18 AppKit 0x00007fff8c3c3bc7 -[NSControl > sendAction:to:] + 57 > 19 AppKit 0x00007fff8c3c3b11 -[NSCell > _sendActionFrom:] + 137 > 20 AppKit 0x00007fff8c3c2fd4 -[NSCell > trackMouse:inRect:ofView:untilMouseUp:] + 2014 > 21 AppKit 0x00007fff8c442d04 > -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 489 > 22 AppKit 0x00007fff8c3c1bde -[NSControl > mouseDown:] + 786 > 23 AppKit 0x00007fff8c38c6e0 -[NSWindow > sendEvent:] + 6306 > 24 System Preferences 0x0000000101036a17 System > Preferences + 31255 > 25 AppKit 0x00007fff8c32516d > -[NSApplication sendEvent:] + 5593 > 26 System Preferences 0x0000000101035c61 System > Preferences + 27745 > 27 AppKit 0x00007fff8c2bb1f2 > -[NSApplication run] + 555 > 28 AppKit 0x00007fff8c539b88 > NSApplicationMain + 867 > 29 System Preferences 0x0000000101030d9c System > Preferences + 7580 > 30 ??? 0x0000000000000002 0x0 + 2 > ) > > Uninstaller: From the Growl web site. Tried both ways, first the > uninstaller; then the cntrl method. > > Error message: don't remember; didn't write it down. > > "In have no idea what the eff": Here is a rephrasing: "In my mind, bad > installations like this are more associated with the Windows instead of the > mac platform." Perhaps you can understand that. > > "Redownload Growl from the app store": As said earlier, this does not work > because the app store says it already is installed, so it can not be > downloaded. > > Sorry to have irritated you. I'm not a used to writing bug reports, and > regardless of your views, mine is that this type of problem with an > installation should have been fixed by the Growl people before releasing this > version to the public. My job is not to debug software. > > > > > On Apr 2, 2012, at 11:34 PM, TJ Luoma wrote: > >> On Mon, Apr 2, 2012 at 1:50 AM, Edward M. Roche >> <[email protected]> wrote: >> >>> The app did not install. >> >> What version of the app? Where did you download it from? What version >> of the operating system are you using? What kind of a Mac are you >> using? What happened when you tried to install? Does it appear to have >> installed? Are there any error messages during the installation? If >> so, what are they? If it appears to have installed properly but fails >> to run, what happens when you try it? Does the same thing happen if >> you try running the app on another account on the same computer? Are >> there any relevant messages from the Console.app found in >> /Applications/Utilities? >> >> >>> Tried the uninstalled. >> >> Do you mean the uninstaller? Which uninstaller? Do you mean the >> uninstaller for versions earlier than 1.3 available at >> http://growl.info/documentation/growl-package-removal.php or do you >> mean you went into Launchpad, held down the Option/Alt key and clicked >> the X ? >> >>> Tried the cntl- remove from control panel, >> >> Control Panel? Do you mean System Preferences? If so, and you have >> Growl in there, you're using Growl 1.2.x probably, or at least the >> version earlier than 1.3 which is available from the Mac App Store. >> >>> which leaves an error message. >> >> That's so fascinating. Shall we try to guess what that error was? Care >> to give us a hint? >> >> >>> $1.99 flushed down the drain. >> >> Wait, so you spend $1.99 on this? So you are using the Mac App Store >> version? The reason why I'm confused is that you mentioned the >> "Control Panel" earlier and the "Uninstaller" which both are things >> which sound like they related the NON-Mac App Store version but the $2 >> refers to the Mac App Store version. >> >> >>> No idea what happened, >> >> You have more of an idea than anyone else, since you were there and no >> one else was, so if you want help, maybe you could provide us with >> some actual bleeping details that we might be able to use to help you. >> >> >>> no time to spend doing a "Windows" like maintenance job on my computer. >> >> Much like the rest of your message, I have no idea what the eff you're >> trying to say here, but clearly you're a very busy man, and a good use >> of your time would be to find the mailing list for the program and >> complain "Something didn't work! Fix it!" >> >> >>> Why can't you make an app that installs effortlessly like other apps? >> >> A) Why can't you write a bug report that is coherent and contains any >> useful information at all? >> >> B) It has worked fine for me and thousands of others, so there's no >> reason to assume that your experience is normative for anyone other >> than you. >> >> C) If you really are an "Affiliate Professor and Final Management >> Project Tutor," (Hi Linkedin!) I have to believe that you are capable >> of understanding the need for better information that this dreck. >> Instead you sound like a student who got an F and complains "I don't >> get it, Professor Roche did a terrible job teaching this class and >> doesn't explain things at all. I'm going to give him a bad evaluation >> at the end of the semester and post crap about him on my Facebook >> page." >> >> So if you're really interested in figuring this out, try this: >> >> 1. download and run the uninstaller for 1.2.2 (see link above) >> >> 2. reboot your computer. >> >> 3. after it reboots, see if you still see any remnants of Growl on >> your system. Be sure to look in System Preferences and in Finder in >> the Applications folder (press Command + Shift + A to quickly jump to >> the Applications folder). If you DO find any, try dragging them to the >> Trash (you may have to enter your Mac password) and reboot again. (If >> you don't find any remnants, you do not need to reboot.) >> >> 4. Then re-download Growl from the Mac App Store (it won't cost you >> anything if you've already purchased it) >> >> 5. Then tell us *in detail* what goes wrong. If anything. (See my >> first paragraph above for some examples of useful information.) >> >> And it would really help if you could use the actual name for things >> (System Preferences.app vs "Control Panel") and proof-read your email >> before you hit send. >> >> TjL >> (not a Growl developer, just a user on the list) > > -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/growldiscuss?hl=en. > -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
