I got it, Thanks.
----- Original Message ----- From: "Raul A. Gallegos" <[email protected]>
To: "Book Sense Discussion List" <[email protected]>
Sent: Monday, October 12, 2009 3:44 PM
Subject: Re: [GW-Booksense] trouble getting started


Hello. If you are still having trouble with the BookSense not responding, please give our technical support a call during normal business hours 8:30 am to 5:00 PM Eastern time. Number is 260-489-3671 ext 1.

Many thanks.

On 10/9/2009 8:33 PM, Michelle wrote:
I have completed those steps and still nothing. Thanks for the suggestions.

    ----- Original Message -----
    *From:* DIANNE B. PHELPS AND PRIMROSE <mailto:[email protected]>
    *To:* Traci <mailto:[email protected]> ; BookSense List
    <mailto:[email protected]>
    *Sent:* Friday, October 09, 2009 8:32 PM
    *Subject:* Re: [GW-Booksense] trouble getting started

    I would agree with that as well as to suggest you check the
    bottom-most button on the right side of the unit when the speaker
    faces you and is at the top. Make sure that switch is in its up
    position because if it is in the down position, your keys will be
    locked.
    Make sure your battery is in and plug the unit into power. It takes
    about two hours for a full charge, but once you are plugged in, the
    unit should work anyway.
    Dianne

        ----- Original Message -----
        *From:* Traci <mailto:[email protected]>
        *To:* BookSense List <mailto:[email protected]>
        *Sent:* Friday, October 09, 2009 3:59 PM
        *Subject:* Re: [GW-Booksense] trouble getting started

        I hope you don't find this a silly response, but have you tried
        leaving it plugged in for a bit. Maybe it is absolutely dead?
        Traci
        *Loving her BookSense!*

            ----- Original Message -----
            *From:* Michelle <mailto:[email protected]>
            *To:* [email protected]
            <mailto:[email protected]>
            *Sent:* Friday, October 09, 2009 3:23 PM
            *Subject:* [GW-Booksense] trouble getting started

            I followed the instructions and the unit is not doing
            anything. It was talking when I first inserted the battery
            but is no longer talking at all.


--
Raul A. Gallegos
GW Micro Technical Support Team
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com

Reply via email to