You mean kind of like scripting and virtualized windows being a complete
waste of time as long as we had it and you didn't?

Bruce


On Wed, 24 Sep 2008 09:04:57 -0400, "Aaron Smith" <[EMAIL PROTECTED]>
said:
> In addition, remote access solutions are probably the worst way to try 
> to debug sluggishness problems, as it adds another layer of system 
> resource usage, employs constant data compression, and is typically 
> slower than a local environment, even on the fastest of machines with 
> the fastest of connections.
> 
> Debugging a customer's machine is not a feat we take lightly, and is 
> very time consuming. We only allocate those resources when we're not 
> able to duplicate the problem on any of our office machines, and it is 
> deemed important enough to investigate.
> 
> Aaron
> 
> Butch Bussen wrote:
> > Come on folks!!! Don't you think GW would use the remote desktop if it 
> > were possible?  Do you think they enjoy asking for a computer just so 
> > they can have the pleasure of unpacking it, setting it up at their 
> > office, and then going through the bother of packing it back up for 
> > return?  I really think they have better things to do with their time. 
> > They ask for the computer because sometimes this is the only way they 
> > can get at the root of the problem.  There are a lot of things you just 
> > can't do remotely1!!
> > 73s
> > Butch Bussen
> > wa0vjr
> > 
> > On Wed, 24 Sep 2008, jitendra ashok mahimkar wrote:
> > 
> >> I like Loy's suggestion. GW should look into it, instead of asking for 
> >> the computer using remote desktop can be beneficial for both parties.
> >>
> >> Regards
> >> Jitendra
> >>
> >>
> >> -----Original Message-----
> >> From: Loy [mailto:[EMAIL PROTECTED]
> >> Sent: Wednesday, September 24, 2008 5:00 AM
> >> To: [email protected]
> >> Subject: Re: Instability problems
> >>
> >> Could GWMicro connect remotely to a persons computer that is having 
> >> these problems and determine the cause of the problem?----- Original 
> >> Message -----
> >> From: "Chris Belle" <[EMAIL PROTECTED]>
> >> To: "gw-info-gwmicro.com" <[email protected]>
> >> Sent: Tuesday, September 23, 2008 7:15 PM
> >> Subject: Re: Instability problems
> >>
> >>
> >>> I appreci
> >>>
> >>> Damn, I wish I could send you this machine, but this is my main studio
> >>> daw and I need it for work.
> >>>
> >>> But I am thinking of getting another one and if I do, I will consider 
> >>> it.
> >>>
> >>> Now I've never done any vm stuff, but isn't that immulation?
> >>>
> >>> I'm glad we worked with 2000 again as i do still have that fleet
> >>> little os on an old p3 in the basement which is our server box.
> >>>
> >>> But isn't it better to test on a real machine I would think vm could
> >>> only tell you so much.
> >>>
> >>> I know it's impractical to have that many machines around to do every
> >>> set-up situation, but the same razor-blade aplies on both sides of the
> >>> fence.
> >>>
> >>> You guys need a machine to see exactly what's going on.
> >>>
> >>> And also correct me if I'm wrong but probably low level hard-ware
> >>> issues are hard to address with vm unless your doing a multi-boot
> >>> thing and actually running a real version of any given set-up.
> >>>
> >>> Thank.
> >>>
> >>>                 At 02:59 PM 9/23/2008, you wrote:
> >>>> Chris Belle wrote:
> >>>>> But with 7.1 even with tripple-talk we feels squashy.  And it's just
> >>>>> not my snappy we I'm used to.
> >>>>
> >>>> I've been using a Triple Talk for years, and notice no difference
> >>>> between versions. In fact, I just launched a VM with Windows 2000 and
> >>>> Window-Eyes 6.1, and compared that to my XP install with Window-Eyes
> >>>> 7.0, tried a few different applications and tasks, both with and
> >>>> without scripting, and I notice 0 difference between the two 
> >>>> situations.
> >>>>
> >>>> So the only solution that I have, that Mike already offered, is that
> >>>> if you really want these problems solved, we're going to need a
> >>>> machine in house that duplicates the problems.
> >>>>
> >>>> Aaron
> >>>>
> >>>> -- 
> >>>> To insure that you receive proper support, please include all past
> >>>> correspondence (where applicable), and any relevant information
> >>>> pertinent to your situation when submitting a problem report to the GW
> >>>> Micro Technical Support Team.
> >>>>
> >>>> Aaron Smith
> >>>> GW Micro
> >>>> Phone: 260/489-3671
> >>>> Fax: 260/489-2608
> >>>> WWW: http://www.gwmicro.com
> >>>> FTP: ftp://ftp.gwmicro.com
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> >>>>
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> >>>
> >>>
> >>>
> >>> For backing tracks, audio restoration, jingles and audio adds,
> >>> low-priced tutoring and much more go to
> >>> www.affordablestudioservices.com
> >>>
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> 
> -- 
> To insure that you receive proper support, please include all past
> correspondence (where applicable), and any relevant information
> pertinent to your situation when submitting a problem report to the GW
> Micro Technical Support Team.
> 
> Aaron Smith
> GW Micro
> Phone: 260/489-3671
> Fax: 260/489-2608
> WWW: http://www.gwmicro.com
> FTP: ftp://ftp.gwmicro.com
> Technical Support & Web Development
> 
> If you reply to this message it will be delivered to the original
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-- 
  Bruce Toews
  [EMAIL PROTECTED]

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