greetings To The List, My sentiments regarding this topic completely echo those of the original sender. I like to be excluded from those who live to complain, but I have N-E-V-E-R had any good luck with downloading an upgrade of a GW-Micro product from their servers. I've received the same error message that others have described with respect to this thread, even after doing a number of downloads of the upgrade program and trying many times to run the program on this PC. Also, the file that I attempted to download multiple times has a length of 165 or 166kb. My horrible fortune with downloading and running GWMicro upgrade products leads me to offer a few suggestions that might possibly improve this miserable situation:
First, might it not at all be possible to have a given program placed on several mirror sites, so that if one site is down or busy, then one or more of the other mirror sites might help in handling the monstrously heavy traffic? Obviously, GWMicro's server or servers do not appear to be at all capable of handling the extremely heavy traffic that seems to be occurring; Alternatively, might it not be possible for GWMicro to compile a number of upgrade files and make them available on a subsequent, freely available CD?; The third, and possibly least preferable alternative, might be to simply wait until the majority of fixes have been implemented using the findings of a statistically reasonable number of testers together with GWMicro's bug reporting system, and then bringing the finished product to market. It has been pointed out previously on this list that it will never be possible to iron out all the permutations and combinations of glitches that might be associated with a given application. This is certainly true!! But doesn't there exist a possible method by which the woes of multiple unsuccessful downloads/installations, experienced by faithful GWMicro clientele, might be significantly reduced? lease understand that this is not criticism for criticism's sake but rather a suggestion for replacing or complementing the current system that appears to be in need of serious improvement. Regards - -- Pat Acquaviva --- On Thu, 10/23/08, Walt Cone <[EMAIL PROTECTED]> wrote: > From: Walt Cone <[EMAIL PROTECTED]> > Subject: problem downloading new upgrade > To: "GW Info List" <[email protected]> > Date: Thursday, October 23, 2008, 7:00 PM > I notice a few saying they don't have any problems with > the install and many like me who can't even run the > program because I get an error saying missing header > information. > > Why can some download and install the program and > others can't? > > > If you reply to this message it will be delivered to the > original > sender only. If your reply would benefit others on the > list and > your message is related to GW Micro, then please consider > sending > your message to [email protected] so the entire list will > receive it. > > All GW-Info messages are archived at > http://www.gwmicro.com/gwinfo, and can be searched through > and sorted using the search > form at the bottom of the page. > > If you wish to unsubscribe from this list, send a message > to > [EMAIL PROTECTED] and include leave gw-info in the body > of the message. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [EMAIL PROTECTED] and include leave gw-info in the body of the message.
