Hi Jim. Only thing wrong with that is some of us knowing the server was busy tried multiple times just reflex I guess than we did go back a couple hours later I spaced my last times out and waited until 12:49 a.m. west coast time. I'm not even sure this time it worked because the update script didn't leave the serial number in. Note, if you have the script everytime you turn window-eyes off and restart it the script will try to get you to install the new upgrade whether the server is busy or not.

Anyway it does say now the serial number is locked so I wrote GW to fix it.
Unlike so many I've been doing upgrades and beta test since Vocal-eyes and I've never had an upgrade problem downloading.
To used to being spoiled I guess.
Oh well back to writing some papers for school.
I can do that with 7.0 was just curious about the posative affects of the upgrade. Maybe I just didn't see the email fast enough this time to be the first in line. But not to worry, I know GW will fix it and everything will work perfectly in a day or so.

Mike Peterson

----- Original Message ----- From: "jim grimsby Jr." <[EMAIL PROTECTED]>
To: "'Sam bushman'" <[EMAIL PROTECTED]>
Cc: <[email protected]>
Sent: Thursday, October 23, 2008 9:27 PM
Subject: RE: problem downloading new upgrade


Um people what is wrong with just if you don't get the file first go around
waiting a few hours and trying it again.


-----Original Message-----
From: Sam bushman [mailto:[EMAIL PROTECTED]
Sent: Thursday, October 23, 2008 9:00 PM
To: pasquale acquaviva
Cc: [email protected]
Subject: Re: problem downloading new upgrade

   gw micro could start using yousendit.com
Then they could email us all a link ... we could download it from servers
that area ready to handle the load and since the upgrade file requires that you have we already installed and thee correct versions as well ... no worry

about wrongful use.
Just a thought.
Sam

----- Original Message ----- From: "pasquale acquaviva" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, October 23, 2008 9:52 PM
Subject: Re: problem downloading new upgrade


greetings To The List,
My sentiments regarding this topic completely echo those of the original
sender.
I like to be excluded from those who live to complain, but I have
N-E-V-E-R had any good luck with downloading an upgrade of a GW-Micro
product from their servers. I've received the same error message that others

have described with respect to this thread, even after doing a number of
downloads of the upgrade program and trying many times to run the program on

this PC. Also, the file that I attempted to download multiple times has a
length of 165 or 166kb.
My horrible fortune with downloading and running GWMicro upgrade products
leads me to offer a few suggestions that might possibly improve this
miserable situation:

First, might it not at all be possible to have a given program placed on
several mirror sites, so that if one site is down or busy, then one or more
of the other mirror sites might help in handling the monstrously heavy
traffic? Obviously, GWMicro's server or servers do not appear to be at all
capable of handling the extremely heavy traffic that seems to be occurring;
Alternatively, might it not be possible for GWMicro to compile a number of
upgrade files and make them available on a subsequent, freely available CD?;
The third, and possibly least preferable alternative, might be to simply
wait until the majority of fixes have been implemented using the findings of

a statistically reasonable number of testers together with GWMicro's bug
reporting system, and then bringing the finished product to market.
It has been pointed out previously on this list that it will never be
possible to iron out all the permutations and combinations of glitches that
might be associated with a given application. This is certainly true!! But
doesn't there exist a possible method by which the woes of multiple
unsuccessful downloads/installations, experienced by faithful GWMicro
clientele, might be significantly reduced?
lease understand that this is not criticism for criticism's sake but rather a suggestion for replacing or complementing the current system that appears
to be in need of serious improvement.

Regards
- --
Pat Acquaviva






--- On Thu, 10/23/08, Walt Cone <[EMAIL PROTECTED]> wrote:

From: Walt Cone <[EMAIL PROTECTED]>
Subject: problem downloading new upgrade
To: "GW Info List" <[email protected]>
Date: Thursday, October 23, 2008, 7:00 PM
I notice a few saying they don't have any problems with
the install and many like me who can't even run the
program because I get an error saying missing header
information.

Why can some download and install the program and
others can't?


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