I have never had much trouble downloading from gwmicro. When the download looks bad, I generally wait for the server to clear out before retrying. I have almost always had trouble with yousendit so if GW chooses that option, I hope they maintain the original download option at gwmicro.com for those of us who, with a little patience, manage to get the downloads with minimal problems. RD ----- Original Message ----- From: "Sam bushman" <[EMAIL PROTECTED]>
To: "pasquale acquaviva" <[EMAIL PROTECTED]>
Cc: <[email protected]>
Sent: Friday, October 24, 2008 12:00 AM
Subject: Re: problem downloading new upgrade


   gw micro could start using yousendit.com
Then they could email us all a link ... we could download it from servers that area ready to handle the load and since the upgrade file requires that you have we already installed and thee correct versions as well ... no worry about wrongful use.
Just a thought.
Sam

----- Original Message ----- From: "pasquale acquaviva" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, October 23, 2008 9:52 PM
Subject: Re: problem downloading new upgrade


greetings To The List,
My sentiments regarding this topic completely echo those of the original sender.
I like to be excluded from those who live to complain, but I have
N-E-V-E-R had any good luck with downloading an upgrade of a GW-Micro product from their servers. I've received the same error message that others have described with respect to this thread, even after doing a number of downloads of the upgrade program and trying many times to run the program on this PC. Also, the file that I attempted to download multiple times has a length of 165 or 166kb. My horrible fortune with downloading and running GWMicro upgrade products leads me to offer a few suggestions that might possibly improve this miserable situation:

First, might it not at all be possible to have a given program placed on several mirror sites, so that if one site is down or busy, then one or more of the other mirror sites might help in handling the monstrously heavy traffic? Obviously, GWMicro's server or servers do not appear to be at all capable of handling the extremely heavy traffic that seems to be occurring; Alternatively, might it not be possible for GWMicro to compile a number of upgrade files and make them available on a subsequent, freely available CD?; The third, and possibly least preferable alternative, might be to simply wait until the majority of fixes have been implemented using the findings of a statistically reasonable number of testers together with GWMicro's bug reporting system, and then bringing the finished product to market. It has been pointed out previously on this list that it will never be possible to iron out all the permutations and combinations of glitches that might be associated with a given application. This is certainly true!! But doesn't there exist a possible method by which the woes of multiple unsuccessful downloads/installations, experienced by faithful GWMicro clientele, might be significantly reduced? lease understand that this is not criticism for criticism's sake but rather a suggestion for replacing or complementing the current system that appears to be in need of serious improvement.

Regards
- --
Pat Acquaviva






--- On Thu, 10/23/08, Walt Cone <[EMAIL PROTECTED]> wrote:

From: Walt Cone <[EMAIL PROTECTED]>
Subject: problem downloading new upgrade
To: "GW Info List" <[email protected]>
Date: Thursday, October 23, 2008, 7:00 PM
I notice a few saying they don't have any problems with
the install and many like me who can't even run the
program because I get an error saying missing header
information.

Why can some download and install the program and
others can't?


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