Gary, I have the same problem.  GW Micro concentrates on creating products 
which are accessable and less resource time is actually spent on supporting 
those products.  There are some users that have some ideas regarding ITUNES.  I 
am very dissapointed when product support says that they cannot help because 
they don't use it.  I have encouraged others to push this point with GW Micro.  
As we all know, it is very difficult to learn a new environment, with 
limitted/no vision.  I am hoping that GW Micro returns to the days when they 
understood that tutorials were essential.
Kevin McKay

----- Original Message ----- 
From: Gary Benjamin 
To: [email protected] 
Sent: Wednesday, February 18, 2009 9:32 AM
Subject: window-eyes & itunes


Hi!

 

I'm new to this group, and have a problem that the techs at GW Micro can't help 
me to solve, as they don't use iTunes.  For several years, I downloaded books 
from AUDIBLE.COM, using Audible Manager.  Recently, I bought an i-Pod Shuffle, 
and now must go through iTunes for any downloading or even deletion on my 
i-Pod.  I'm now using Window-Eyes 7.01, which is supposed to support that web 
site.  I'm having a great deal of difficulty in conquering that site.  Any 
ideas?

 

Thanks,

 

Gary Benjamin

 


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