To clarify what we said on the phone was that we know that tutorials
are important, but we don't currently have the resources to create
them. We hope to have said resources at some point in the future.
At 03:32 PM 2/19/2009, you wrote:
Gary, I have the same problem. GW Micro concentrates on creating
products which are accessable and less resource time is actually
spent on supporting those products. There are some users that have
some ideas regarding ITUNES. I am very dissapointed when product
support says that they cannot help because they don't use it. I
have encouraged others to push this point with GW Micro. As we all
know, it is very difficult to learn a new environment, with
limitted/no vision. I am hoping that GW Micro returns to the days
when they understood that tutorials were essential.
Kevin McKay
----- Original Message -----
From: <mailto:[email protected]>Gary Benjamin
To: <mailto:[email protected]>[email protected]
Sent: Wednesday, February 18, 2009 9:32 AM
Subject: window-eyes & itunes
Hi!
I'm new to this group, and have a problem that the techs at GW Micro
can't help me to solve, as they don't use iTunes. For several
years, I downloaded books from AUDIBLE.COM, using Audible
Manager. Recently, I bought an i-Pod Shuffle, and now must go
through iTunes for any downloading or even deletion on my
i-Pod. I'm now using Window-Eyes 7.01, which is supposed to support
that web site. I'm having a great deal of difficulty in conquering
that site. Any ideas?
Thanks,
Gary Benjamin
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Michael D. Lawler
Voice 260-489-3671
Fax 260-489-2608
Internet mailto:[email protected]
web http://www.gwmicro.com
ftp ftp://ftp.gwmicro.com
GW Micro, Inc.,
Development Liaison and Technical Support Supervisor
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