Dear David, and Everyone,

Thanks a bunch for this info.

I'm going to get rid of all my scripts, and start fresh, after I make sure my computer is working fine without scripts, then I'll re-install the scripts one by one, starting with the GW ToolKit.

I don't have time to do this right now.

I ended up rebooting my computer twice this morning, and I sent two error messages to GW Micro.

Someone told me I had to install the System Genuine Advantage, and that is not true. I'm not letting Microsoft have the knowledge of everything that is on my computer.

Thanks a bunch.

Pat Ferguson



At 10:27 AM 5/15/2009, you wrote:
First of all, make sure that you have the latest version of GWToolkit.

I have noticed the behavior of WE freezing at the startup, frequently. In many cases, it is because it needs to, or even are in the process of, updating the GWToolkit script. If you update any of the other scripts, first, and they rely on the GWToolkit, it seems things are bound to hang. The staff tells that there has been taken steps - in WE7.1 - to fix the script update problem. We all are waiting for that... :)

If you are in a position, where you have the chance, try to reboot your computer with the net cable (for the internet) unpluged. Doing this, WE will not try to update any scripts, and your machine might start troublefree. First speech is up and running, plug your internet cable again. If this works, it is a matter of the updating routines, for the scripts. If not, you might have other things on your system, causing the problem. If it is the script updating, though, my suggestion is to go through all your scripts installed, and under the help menu, you will find the settings for when the updates should take place. Simply turn it off, by setting it to NEVER. Then download and install the INSTALL PAcKAgES script, and use that one, for manually updating all your scripts - maybe once a week. Just make sure, always to update the GWToolkit, and the HOMER script first, as many of the other scripts (that is more or less all of them), are relying on one, or both, of these.

Hope this is of help, to anyone,

----- Original Message ----- From: "Pat Ferguson" <[email protected]>
To: <[email protected]>
Cc: <[email protected]>
Sent: Friday, May 15, 2009 3:13 PM
Subject: Window-Eyes Freezing on startup


Dear GW Micro Staff, and Everyone,

Hi, Quite often, Window-Eyes freezes on startup. This has been happening for a long time. This morning, I had to reboot my computer, as I had no speech. I did the End-Task, and that didn't work, either. Then I remembered, after rebooting, when this happened again, that I could do a control-backslash, and alt-f4, and shut down Window-Eyes, and reload it, again. I did this, and Window-Eyes was talking again, and I got the error reporting thing for the second time this morning. I closed the task manager window, and I sent the error report with no comments.

Also, my scripts are trying to update older scripts, dated from May 6th. This also has been happening since February.

What do you recommend that I try? <smile>

Thanks much.

Pat Ferguson always loving Window-Eyes

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