i don't have that problem with windows mail. 
do you maximize the message screen first.
sometimes redrawing the screen with insert backslash will work when you have 
edited lines or words.
with print screen,

i don't remember but one way will capture the whole screen the other you would 
use to capture something like a dialog box only.
control print screen
or alt print screen.
on my keyboard the print screen is next to the f12 key. it will not speak when 
you press these keys.
open wordpad or othere processor that excepts graphics
and paste the image to it with conteol v.
save the file then attach this file to your email with the insert pull down in 
win mail. use file attachment and search for the file you just created.

  ----- Original Message ----- 
  From: Jennifer Thompson 
  To: Undisclosed-Recipient:; 
  Sent: Friday, August 07, 2009 7:27 AM
  Subject: doing a screen shot


  Okay can anyone tell me the steps of how to do a screen shot in windows mail 
  and then attach to to an e-mail?  Gw Micro has helped me make some changes 
  but I am still having some problems.  Such as when I get to the subject and 
  then I tab down I write my message.  Sometimes it will only read 1 sentence 
  that I wrote. I do not understand why it is doing that. I have been having 
  this problem ever sense I got my computer about a month ago. I am beginning 
  to think that maybe I should get a different e-mail program. I am getting 
  tired of putting up with this. I am also getting tired of being told that it 
  is not just window eyes because I do not buy that! 

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  __________ Information from ESET Smart Security, version of virus signature 
database 4316 (20090807) __________

  The message was checked by ESET Smart Security.

  http://www.eset.com





__________ Information from ESET Smart Security, version of virus signature 
database 4316 (20090807) __________

The message was checked by ESET Smart Security.

http://www.eset.com



If you reply to this message it will be delivered to the original
sender only.  If your reply would benefit others on the list and
your message is related to GW Micro, then please consider sending
your message to [email protected] so the entire list will receive it.

All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be 
searched through and sorted using the search
form at the bottom of the page.

If you wish to unsubscribe from this list, send a message to
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