I am curious, how much cost for a newer scheme of copy protection?
If, per customer, for the initial cost of, $75 which I remember
paying for Dec_Access32 way back, would it be about, let's say, $100
or so per copy?
I know, all of what you're saying, and it is unfortunate that the
licenser as such will not allow you to continue to provide codes for
those of us without floppy drives. What about replacement discs for
Dec_access32? Do you still provide those?
Curtis Delzer.
HS.
At Tuesday 5/18/2010 02:21 PM, Michael D. Lawler wrote:
Curtis, please tell me how we can make this more clear. DEC
Access32 with Window-Eyes is tied to Window-Eyes and won't function
without it which satisfies our license agreements. Since this
doesn't require any license keys we will always be able to provide
it as long as we are willing to pay for licenses. For the open
version we never generated keys. We used software from the copy
protection company to generate those keys. The important part about
this is that this software is no longer supported by the
manufacturer and we can no longer generate keys. Even if we wanted
to do the work to get it working in a VM of XP it wouldn't matter
because we can't generate keys since the manufacturer no longer lets
us. I understand your frustration, but you still seem to think that
GW is trying to screw over it's customers and not help them because
we simply don't feel like doing so. The fact is that we can not do
so because the copy protection, that we had to use, to sell the open
DEC software is no longer supported.
It is true that we elected not to upgrade to a newer copy protection
system for this software, which we could have done, but this would
have had a cost associated with it that we would have had to pass on
to customers. I don't think most people would want to pay for an
upgrade just for newer copy protection. Also we were spending a lot
of support time helping people try to get this working with other
products because the manufacturer of those products didn't want to
do work or support their customers so the support was left to
us. We made the decision to allocate that time and resources to
Window-Eyes rather than to DEC Access32. You might not like this
and it might frustrate you, but at least we are being honest about
it and not trying to spin it with a bunch of marketing crap. We
have to decide how best to spend the resources we have and
supporting this software was taking way more resources than we
wanted to put in to it. I don't know how to be more clear on this issue.
At 02:56 PM 5/18/2010, you wrote:
My contention is that, for those of us who don't have access to a
floppy drive, GW-Micro use to provide access to the software with a
slash regcode option provided with setup in installation, which,
along with a code they provide us, the ability to install the
software. Aaron told me yesterday that they no longer have the
software which gives them access to generating those codes. That is
upsetting to me since I just had a mother board change along with
processor so my Dec_Access32, though installed, would not work,
which is the case with other software I had including Sound Forge 9
and 10, both requiring that I re-register them, including jfw 10
and 11 which I also have. I had no problem with any of that, but
Dec_access32 did not work, and when I called GW-Micro to obtain a
registration without a floppy drive, I was told that they no longer
support the software, that the software they use to use to generate
those codes doesn't work with Windows 7. So, I am abandoned with
regard to this CD and floppy disc supported software though the
software they use to generate the registration code, it seems to
me, can be made to work in Windows 7 in some kind of compatibility
mode, or that they would have a machine around with XP installed
for those of us who still might need a registration code.
Oh well, the issue isn't a floppy drive, the issue is that GW-Micro
decided to no longer support their own issued and paid for
Dec_Access32, though they joyfully provide Dec_Access32 directly in
Window-Eyes, along with Eloquence, so they must have some sort of
license for it. It is convoluted and unfortunate for me,
particularly, so am frustrated because I cannot benefit from
software I enjoy, and have enjoyed a DecTalk synthesizer as my
primary since 1991 or so. Ok, it's older technology and all that,
but the algorithms are still the best since they've held up since
the mid eighties when they were initially developed, and it does
not follow that in all situations that newer, is always better. I
am not clamoring for some kind of just "good or bad" taste here or
that my synthesizer is better than your Eloquence etc. etc. etc.
that is not my contention, mine is that how difficult would it be
for GW-Micro just to continue providing support for generating
registrations for those of us without a floppy drive, if all it is
is a software program which generates it. I contend that probably
most on this list are still using XP in some flavor or another, and
if the people still using XP have a mother board go and need a
replenished piece of software that was paid for, that GW-Micro
should be willing, with a phone call and proof that said person is
a bona fide registered owner of a license to use it, provide a code
to use to keep them going. How would you feel if something you've
lived with as your primary input from your computer, was no longer
available. When I upgrade to Windows 7, I then will be prepared to
forego Dec_Access32, for I believe it no longer is supported by
GW-Micro with that OS, but I am not ready to go through all the
machinations of OS upgrading at this time, other aspects of my
computer life demand my time and abilities as such, and, I find
that Dec_Access32 demands less resources than Eloquence or any of
the "human" sounding synthesizers, and I am use to it, as I said,
since 1991 or so.
Oh well, this discussion goes no where, but thanks, nonetheless for reading.
Curtis Delzer.
HS.
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Michael D. Lawler
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Fax 260-489-2608
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GW Micro, Inc.,
Development Liaison and Technical Support Supervisor
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