Hi,
You will need to completely uninstall windows 7 and reformat the hard drive so you will have a clean install. If you just upgraded from xp to windows 7 with out a clean install, but just installed windows 7 over the top of xp, that could be the reason for a lot of problems. If you have only had windows 7 for a couple of weeks, give yourself a little time. I would get the talking book Windows 7 For Seniors And Dummies.
It really gives you the ins and outs of windows 7, including key strokes.

I am sorry you are having problems, and I sure hope you get them solved.

Pastor Gil
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