The computer is running XP Pro SP3, but it is about six years old. I guess I really don't know enough about what is running in the background to answer that question, but part of the time, it runs just fine-but at other times, it just crawls!
Jeff Weiss From: Heidi [mailto:[email protected]] Sent: Thursday, September 30, 2010 9:41 AM To: Jeff Weiss; [email protected] Subject: RE: network help needed How old is your computer and is there other encryption type software on there? I work for the feds, and often times between the server and security stuff that runs in the background the response time is less than desirable. For instance I had a laptop from work, that I use at home or when I am on the road that has some much security software on it, that it can take 10 minutes or more to boot up. I just gave back a 2 year old laptop that was so slow as almost to render it useless. The specks were fine, but the way it processed the inscription really slowed it down and it wasn't very old. They gave me a new lap top, the specs are not as good as the one I returned, but it is running so much better. If your computer is older than a couple of years, from this non technical person, might want to try another computer or a laptop to help determine where the problem might be. From: Jeff Weiss [mailto:[email protected]] Sent: Thursday, September 30, 2010 9:17 AM To: [email protected] Subject: RE: network help needed Chip, thanks for your comments. Something else that I didn't mention is that the part of the network I am on is wireless, but the hub is right outside of my office. Maybe, from your comments, I am wrong about the cause being the network. Sometimes just typing in Word 2007 becomes very very slow. I wouldn't think this would require any interaction with the network until the file is saved. Do you think that this could be more from firewall settings, or perhaps behind the scenes updating of software? At times the computer seems to be just fine, and at others, it will slow to a crawl, and the fan will crank up to high speed for a while, which I think means that the CPU is getting a heavy workout. Any additional comments welcomed. Thanks, Jeff Weiss From: Chip Orange [mailto:[email protected]] Sent: Wednesday, September 29, 2010 7:57 PM To: [email protected] Subject: RE: network help needed Hi Jeff, the first question is, why do you think your slowdowns are related to the network? in particular, I'm asking, do they only happen when you're accessing a network resource such as a file on a server, or a network printer, or even the internet? Are you fine otherwise? that would be pretty strong evidence that it's the network, but if that's not the case, then maybe it's something closer to home (something about your pcs). If it's really the network, and your pcs are ok otherwise, this is tough to track down. it could be the quality of your cabling for instance; especially if it was put in say more than 10 years ago; it might be poorly shielded, and have relatively few twists or poor connectors, or maybe someone not expert just ran it right against noisey electrical devices such as flourescent lights. So, maybe you could ask for one good quality new cable to be run from a troublesome pc to the wiring hub if you think you've got old cable, which may be running slow. then, see if this run helps a pc perform much better. Even new cable can be running slow if someone has configured the speed to be a specific speed, rather than letting it automatically determine the highest speed the connection will tollerate. this would mean your IT department may have messed things up, and this is hard for you to prove. If the wiring is ok, how about your particular wiring hub for your area? Is it very old, or perhaps misconfigured, or perhaps overloaded, so the people in your location suffer more than others in your corporation? Really, this isn't an area where an end user like you and your boss can effectively suggest anything useful. once you've shown them that the network is definitely the major problem (if that's the case), then you've done about all that you can. it might help if you can relocate a troublesome pc to somewhere else in your company, and show how much better it operates in some different location. this will help your case for there being something wrong with the network/wiring near your normal work location. hth, Chip ________________________________ From: Jeff Weiss [mailto:[email protected]] Sent: Wednesday, September 29, 2010 2:40 PM To: [email protected] Subject: network help needed I am using Window-Eyes 7.2 on a network at work. Our network, I would say, is a poor one, and is overloaded. Sometimes, many of our computers with speech users get so slow that we can't even type for a time. I am in a position to suggest changes to our network which could help speech users specifically, and the whole organization in general. Besides spending a lot of money, could somebody send along some suggestions which the Boss and I can understand, and the boss can instruct the IT folks to put in place! Thanks for any and all suggestions. Jeff Weiss Lions World Services for the Blind If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. 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