hi, ok as a consumer here is what I want from a company. one I want informatin provided to me on a timely bases.
two I want the company to inform me where I can go to get such information.
three I want this information in a form that I can access.
after the company has done these things it is my job to get the information. for example if I know there is an anounce list then I can sign up for that. if I would rather have the support list I can sign up for that. now I get not only the news but I see and can post messages ofering help and getting it at times in return. now I find they offer a news letter so I sign up to have that mailed to me. do I exspect every article that is in the news letter to show up on the mailing list. no of course not. now there is this thing called a blog they replaced the news letter with the blog. the company needs to make sure I understand this and know how to sign up for the rss feed that will provide me this new blog. they don't have to keep up the old system just because I have never used rss. once again I don't exspect messages to show up on the support list telling how he nearly got run over buy a car and how wonderful his note taker was. that isn't the point. now you got this twitter feed thing. so now the company needs to make sure I know it is there it is my choice to use it or not. they don't have to offer exactly the same things. infact they shouldn't this list is for support and news at gw micro like window-eyes 7.5. this was big news and showed up on the support list and the twitter feed. as it should. but this showed up on the twitter feed and had no point on the list. about 2 hours ago, GW Micro posted @Mongoose_Q Which pause are you referring to?
also would you want every tweet about every app posted.
oh and should the tweet about chips classes be sent even though it was talked about here before it was sent out. it is the companys job to provide it. once it is provided and I know where to get it it is my job to sign up and it is my job to read what I subscribed to. if that is an e-mail list twitter or an rss feed to review the twitter acount. once it was mail or a news letter we could get from an bbs. the voice of vision. now it switched to a twitter and a blog feed. once this e-mail list was a conference on the bbs. it changed gw micro told us what we needed to do to deal with those changes. back then it was telix and silver express mail reader. then it was an e-mail client like internet mail and news. so there is your standpoint from the consumer point of view.
hth



Jim Grimsby JR.
Skype name: Jim.Grimsby
Skype number: 909-498-4711.
E-mail: [email protected]
Twitter: Jgrimsby
-----Original Message----- From: Robert C
Sent: Wednesday, February 23, 2011 10:31 AM
To: Marvin Commerford ; jim grimsby Jr. ; gw-info
Subject: Re: We don't all use Twitter

   Again, another apologetic.  How about taking the position as a consumer?
GW Micro staff makes its money by producing products which are used by
consumers...that is you and I.  Do consumers not also have a limited amount
of time in a day?  Do you sit in front of the tv or radio and listen to all
the ness networks 24/7 or read a half dozen newspapers in order to stay
current with events?  Some people may be junkies in this respect but most
are not.

   You commented "...is if we're willing to spend a few minutes looking
into the situation."

   So we all should take a couple minutes more to do something and let GW
Micro spend a couple minutes less to put out information?

Quote of the nanosecond...
Standing in the middle of the road is dangerous. You will get knocked down
by the traffic from both ways.
Robert & Dreamer Doll  ke7nwn
E-mail-
[email protected]
Home Page-
http://webpages.charter.net/dog_guide/


----- Original Message ----- From: "Marvin Commerford" <[email protected]>
To: "jim grimsby Jr." <[email protected]>; "gw-info"
<[email protected]>
Sent: Wednesday, February 23, 2011 9:15 AM
Subject: Re: We don't all use Twitter


Hi. This thread brings up an issue that to me is a problem. Some comments have been made that it would take no time for Aaron to make sure that emails are also sent with any kind of information. If any busy person yields to too many of these seemingly small demands his day's schedule would be more than full. If he takes the 30 seconds to email he may not answser your support call quite as fast. The web content may be delayed, when the release comes out your copy of WE may wait as well. Oh yes, they are putting out a new version. It's not a good idea for non involved persons to try to dictate how another busy person uses his time. The info is there, if we use our resources we can get it without signing up for anything, that is if we're willing to spend a few minutes looking into the situation.

----- Original Message ----- From: "jim grimsby Jr." <[email protected]>
To: "gw-info" <[email protected]>
Sent: Wednesday, February 23, 2011 10:43 AM
Subject: Re: We don't all use Twitter


um no. he is explaining the facts of life to you. if you don't keep up with the times you miss out. I got dragged in to twitter kicking and screaming but now I am here I find it quite useful. you see twitter is like any other tool use it effectively and you will get good stuff from it use it to follow just anyone and you will get a lot of useless information. if you find this to be the case then this means that your not using it effectively. of course there are exceptions to this. I followed the author of quitter because I thought this would let me know about updates to the program. it does this how-ever he likes to go on about all manor of other things. so in this case effective use means that I follow him because I want some of what he has to provide and I skip over the stuff that I don't need. another example Skype. this is useful for finding out what is going on with Skype but they publish from time to time a feel good story that doesn't help me much. now the gw micro tweet is wonderful. every pece of information posted was useful in some way. so twitter is not bad at all it just needs to be used effectively. and it works good with quitter and window-eyes. have not done the face book thing. can anyone give me a good reason for doing so. if so how well does it work with window-eyes. tried myspace and hated it.




Jim Grimsby JR.
Skype name: Jim.Grimsby
Skype number: 909-498-4711.
E-mail: [email protected]
Twitter: Jgrimsby
-----Original Message----- From: Tom
Sent: Wednesday, February 23, 2011 7:50 AM
To: [email protected]
Subject: Re: We don't all use Twitter

Aaron must have gotten out of the wrong side of the bed this
morning.

Tom, who is one of those who remain unlettered

** Message Separater **
If you don't use Twitter, that's fine. No one expects you
to. But you also lose out on the information being presented
through our Twitter feeds. That's just how it works. If you
don't use it, you don't get the information. As I mentioned,
if something is really important, we post to all of our
lists. This was not that important.

Aaron

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If you reply to this message it will be delivered to the original sender only. 
If your reply would benefit others on the list and your message is related to 
GW Micro, then please consider sending your message to [email protected] so 
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