hi, ok as a consumer here is what I want from a company. one I want
informatin provided to me on a timely bases.
two I want the company to inform me where I can go to get such information.
three I want this information in a form that I can access.
after the company has done these things it is my job to get the information.
for example if I know there is an anounce list then I can sign up for that.
if I would rather have the support list I can sign up for that. now I get
not only the news but I see and can post messages ofering help and getting
it at times in return. now I find they offer a news letter so I sign up to
have that mailed to me. do I exspect every article that is in the news
letter to show up on the mailing list. no of course not. now there is this
thing called a blog they replaced the news letter with the blog. the company
needs to make sure I understand this and know how to sign up for the rss
feed that will provide me this new blog. they don't have to keep up the old
system just because I have never used rss. once again I don't exspect
messages to show up on the support list telling how he nearly got run over
buy a car and how wonderful his note taker was. that isn't the point. now
you got this twitter feed thing. so now the company needs to make sure I
know it is there it is my choice to use it or not. they don't have to offer
exactly the same things. infact they shouldn't this list is for support and
news at gw micro like window-eyes 7.5. this was big news and showed up on
the support list and the twitter feed. as it should. but this showed up
on the twitter feed and had no point on the list.
about 2 hours ago, GW Micro posted @Mongoose_Q Which pause are you referring
to?
also would you want every tweet about every app posted.
oh and should the tweet about chips classes be sent even though it was
talked about here before it was sent out.
it is the companys job to provide it. once it is provided and I know where
to get it it is my job to sign up and it is my job to read what I subscribed
to.
if that is an e-mail list twitter or an rss feed to review the twitter
acount.
once it was mail or a news letter we could get from an bbs. the voice of
vision. now it switched to a twitter and a blog feed. once this e-mail
list was a conference on the bbs. it changed gw micro told us what we needed
to do to deal with those changes. back then it was telix and silver express
mail reader. then it was an e-mail client like internet mail and news. so
there is your standpoint from the consumer point of view.
hth
Jim Grimsby JR.
Skype name: Jim.Grimsby
Skype number: 909-498-4711.
E-mail: [email protected]
Twitter: Jgrimsby
-----Original Message-----
From: Robert C
Sent: Wednesday, February 23, 2011 10:31 AM
To: Marvin Commerford ; jim grimsby Jr. ; gw-info
Subject: Re: We don't all use Twitter
Again, another apologetic. How about taking the position as a consumer?
GW Micro staff makes its money by producing products which are used by
consumers...that is you and I. Do consumers not also have a limited amount
of time in a day? Do you sit in front of the tv or radio and listen to all
the ness networks 24/7 or read a half dozen newspapers in order to stay
current with events? Some people may be junkies in this respect but most
are not.
You commented "...is if we're willing to spend a few minutes looking
into the situation."
So we all should take a couple minutes more to do something and let GW
Micro spend a couple minutes less to put out information?
Quote of the nanosecond...
Standing in the middle of the road is dangerous. You will get knocked down
by the traffic from both ways.
Robert & Dreamer Doll ke7nwn
E-mail-
[email protected]
Home Page-
http://webpages.charter.net/dog_guide/
----- Original Message -----
From: "Marvin Commerford" <[email protected]>
To: "jim grimsby Jr." <[email protected]>; "gw-info"
<[email protected]>
Sent: Wednesday, February 23, 2011 9:15 AM
Subject: Re: We don't all use Twitter
Hi. This thread brings up an issue that to me is a problem. Some
comments have been made that it would take no time for Aaron to make sure
that emails are also sent with any kind of information. If any busy
person yields to too many of these seemingly small demands his day's
schedule would be more than full. If he takes the 30 seconds to email he
may not answser your support call quite as fast. The web content may be
delayed, when the release comes out your copy of WE may wait as well. Oh
yes, they are putting out a new version. It's not a good idea for non
involved persons to try to dictate how another busy person uses his time.
The info is there, if we use our resources we can get it without signing
up for anything, that is if we're willing to spend a few minutes looking
into the situation.
----- Original Message -----
From: "jim grimsby Jr." <[email protected]>
To: "gw-info" <[email protected]>
Sent: Wednesday, February 23, 2011 10:43 AM
Subject: Re: We don't all use Twitter
um no. he is explaining the facts of life to you. if you don't keep up
with the times you miss out. I got dragged in to twitter kicking and
screaming but now I am here I find it quite useful. you see twitter is
like any other tool use it effectively and you will get good stuff from
it use it to follow just anyone and you will get a lot of useless
information. if you find this to be the case then this means that your
not using it effectively. of course there are exceptions to this. I
followed the author of quitter because I thought this would let me know
about updates to the program. it does this how-ever he likes to go on
about all manor of other things. so in this case effective use means
that I follow him because I want some of what he has to provide and I
skip over the stuff that I don't need. another example Skype. this is
useful for finding out what is going on with Skype but they publish from
time to time a feel good story that doesn't help me much.
now the gw micro tweet is wonderful. every pece of information posted
was useful in some way. so twitter is not bad at all it just needs to be
used effectively. and it works good with quitter and window-eyes.
have not done the face book thing. can anyone give me a good reason for
doing so. if so how well does it work with window-eyes. tried myspace
and hated it.
Jim Grimsby JR.
Skype name: Jim.Grimsby
Skype number: 909-498-4711.
E-mail: [email protected]
Twitter: Jgrimsby
-----Original Message-----
From: Tom
Sent: Wednesday, February 23, 2011 7:50 AM
To: [email protected]
Subject: Re: We don't all use Twitter
Aaron must have gotten out of the wrong side of the bed this
morning.
Tom, who is one of those who remain unlettered
** Message Separater **
If you don't use Twitter, that's fine. No one expects you
to. But you also lose out on the information being presented
through our Twitter feeds. That's just how it works. If you
don't use it, you don't get the information. As I mentioned,
if something is really important, we post to all of our
lists. This was not that important.
Aaron
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If you reply to this message it will be delivered to the original sender
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GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.