Thanks.  
  ----- Original Message ----- 
  From: Carol and Roger 
  To: sandra fouts ; [email protected] 
  Sent: Wednesday, April 06, 2011 8:54 PM
  Subject: Re: Fw: WE 7.5 Upgrade v. Clean Install


  Hi,

  You can go to the Start menu and type MSCONFIG and press enter.  There, you 
can probably uncheck the box for starting Norton and restart your computer.  I 
don't use Norton, so can't guarantee that will keep it from running, but at 
least, it is somewhere to begin.



  Carol




  On 4/6/2011 8:13 PM, sandra fouts wrote: 
        Hi all.  Well,  I closed We,  then started narrator,  then started 
norton.  Norton was still locked up.  I almost bet it's norton.  As i just told 
someone else,  I may just get a sighted person to look at it.   

    ----- Original Message ----- 
    From: sandra fouts 
    To: Donald E. Bowen, Jr. ; [email protected] 
    Sent: Wednesday, April 06, 2011 6:59 PM
    Subject: Re: WE 7.5 Upgrade v. Clean Install


    Thanks.  I may try it tomorrow.  Have I have a thought.  People have 
suggested I disable Norton,  my anti virus program  before I uninstall 
wind-eyes and re install window-eyes.  Well,  That's the problem,  I can't 
acces Norton.  Norton will work in the background,  but if I open it up,  it 
locks up.   And it's not in any of the new windowes files.  Plus the other day, 
 when it lockup I closed WE and started narrator and was still locked up.  I 
might try closing window-eyes,  then starting narrator,  and after try starting 
norton and see what it does.  But still how do I disable Any ideas? Thanks 
again.  Ori
      From: Donald E. Bowen, Jr. 
      To: [email protected] 
      Sent: Wednesday, April 06, 2011 6:35 PM
      Subject: WE 7.5 Upgrade v. Clean Install


      Hi, 

        

      The question was recently posted wherein a user asked if a clean install 
was better than an upgrade. 

        

      I downloaded and installed the 7.5 upgrade on my Windows 7 SP 1 32 bit WE 
7.2 machine back on march 16 and found myself wishing I had not done so.  Not 
for any specific reason, just  overall sluggishness and poor response all 
around. 

        

      The CD arrived via Fedex this past Saturday.  I put it in the desk drawer 
and  wondered if I could get a refund.  

        

      Well, this morning, after three consecutive wineyes.exe crashes, I 
decided to completely uninstall and do the proverbial "clean installation". 

        

      First odd thing I noticed was that during the uninstall my backup screen 
reader announced Window Eyes 7.11 uninstall in progress.  As mentioned before, 
I had already done the 7.5 upgrade. 

        

      After completely uninstalling and a couple reboots "just to be sure", I 
installed 7.5 from the CD. 

        

      The difference is quite remarkable.  Everything working now the way I 
would expect. 

        

      One odd note:  After the 7.5 installation completed, including the 
installation of default apps, the WE Quick start did not launch.  I went to the 
Apps menu and, finding no Apps in the list, opened the App Manager, where I 
found every app stopped and marked as untrusted.  I tabbed to the Security 
button and checked the boxes indicating I trusted the Apps and they all started 
working, including the Quick Start App, which whisked me through the settings 
covered by this handy little app.  Then I went to download my two favorite 
apps, Winamp and Hourly Chime and received notices that these apps were not 
from trusted sources.  Of course I indicated that I did trust the sources and 
the two apps installed and work quite well. 

        

      While this one case study is certainly not conclusive evidence that a 
clean install is better than an upgrade, it sure worked for me and made me glad 
I bought the upgrade. 

        

      Well, enough rambling.  Time to get to work! 

        

        

      Donald E. Bowen, Jr. 

      Music for Sight  

        

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