Richard,
While you are inside an Outlook message, press Alt-7 twice to move your
focus to the attachments control. Here you can left and right arrow
between the files, and use the Context menu to open, print, save, etc.
Regards,
Steve
On 6/14/2011 11:26 AM, Petty, Richard wrote:
At the risk of raising an off topic issue, I'm going to take the chance. This
isn't a problem with Window Eyes, but the problem is one that probably only
aggravates screen reader users. Perhaps someone on the list knows why it occurs
or what to do about it, or both.
This is a problem I've encountered with Outlook attachments, but only from some senders.
As most of you know, a quick way to open attachments is to use the Context key and either
arrow down to View Attachment or hit the "H" key so you arrive on that item. At
that point, the user finds a list of attachments. Alternately, the user can go to the
file menu and select Save Attachments.
When some senders include attachments, neither of the ways of opening
attachments described above will work. The only way to access attachments from
these senders is to open the message and use the cursor keys, the far right
numpad keys, to arrow up to the attachments and then first select the item and
then open it.
It's not impossible to get the attachments, just cumbersome and it wastes time.
As far as I can tell, this happens when the sender is using Apple equipment.
I'll appreciate any ideas on why this happens. Is there something the sender
can change to keep this from happening? Is there another work-around when we
encounter the problem?
Richard PettyIf you reply to this message it will be delivered to the original
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--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
