I was having this problem, but I got an alert to an update this morning, so I installed it and the problem went away.
Kim Lingo
At 04:07 PM 9/23/2011, you wrote:
Hello Mike and Jeff:
 
Thanks for the instructions on how to locate Word Advance. however, I didn't find the .ini file that was supposed to be deleted.  May be I need to reinstall the app?  Many thanks!!
 
Sincerely,
Olusegun
Denver, Colorado

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