Hello all.
Please can I have your help?
I'm trying to help somebody over Remote Assistance. I am using Windows 7
Professional 64 bit while the client is running Windows 7 Starter. When
I ask for help and the client requests the help, as soon as they click
ok it sits there for a while, then displays an error 10060 connection
socket. Similarly, if I request the help and the client asks for it, I
get the same message. But not only that, on the client end it sits
there, does nothing, and only shows a cancel button.
So is this feature broken at all? We both allowed it through our native
Windows Firewalls, and we are both connected to the internet.
If you can duplicate like we could, thank you very much in advance. It
would be greatly appreciated.
--
Christopher Hallsworth
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