Vic I thank you for the answer however, it does not work for me. I did just like you said on this message as I was reading the reply. I moved the mouse to the top left and moved down by line which read a bunch of goblet gook until I heard your name. I then moved over to the letters in your name. I then hit the right click button and my choices were cut copy paste select all (and all of the above were disabled) then there was right to left reading and two more about code characters.
I have no add to contacts. This makes me think that I don't have Outlook set up right. What sort of possible thing would be keeping me from being able to do it? Thanks Shannon From: [email protected] [mailto:[email protected]] Sent: Monday, January 28, 2013 10:08 AM To: [email protected] Subject: RE: outlook 2010 help needed hello Shannon To get people into your contacts, you will need to open the message first. Then press the mouse hot key to move to the top left corner. Now use your mouse keys to arrow down. or you can press shift+tab until you land in the from field and route your mouse pointer to the contact name, right click, and move down to add to contacts. I like using the mouse navigation keys, but if you prefer the keyboard after you shift+tab into the from area, use your arrow keys to make sure the cursor is on the name. Press the context menu key and again arrow down to add to contacts. HTH Vic _____ From: Shannon [mailto:[email protected]] Sent: Monday, January 28, 2013 10:04 AM To: [email protected] Subject: outlook 2010 help needed Good morning I have just recently upgraded my computer to windows 7 64 and reinstalled outlook 2010. I have a couple of questions regarding Outlook. I am not sure that this is truly a WE thing but I do have a problem that maybe one of you can help with. The IT guys didn't copy my old contacts. This is sort of a problem. According to help topics I have read on the web one can add contacts to the contacts list by right clicking on the message. I can't get my mouse to route to the list of messages. I only hear mouse cannot be routed to custom control. Using the application key is no good either. I am stumped as to how to get contacts entered other than by hand or copy paste. The status of messages is still incorrect and I don't know how to fix that either. It was suggested to re-label the graphics with the mouse and graphics editor but I again can't get the mouse to find the graphics to try this approach. It says that I have replied to a message when It was forwarded. Is there a reason I can't use the mouse to do this? Do I have some setting configured wrong? I also do not understand the message formatting as it relates to viewing in a browser. The virtualize message option is enabled but it will not open messages in IE. I have changed the hot key to ctrl shift Q for "QUICK" for my ease in remembering the command. Most of the time that command just bings at me but sometimes it will report about editing. And that is disabled. What messages can be viewed In the browser? How do you tell if a message can be viewed in the browser? I wonder if I don't have some sort of setting incorrect in my outlook set up. This is one complicated animal. Smile If anyone has a clue as to how to manage any of these problems I would appreciate the help. Shannon If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
