Hi David: I have this happening more and more on the internet. Many sites have links that I can in no way get clicked. I am guessing they are JavaScript created or something along those lines. Try refreshing the page or insert-backslash (redraw the screen). Also, not to tout any other screen reader, try NVDA since that seems to work in a few exceptions - I dont know anything about JAWS since I have not really ever tried it. Other than that I am at a loss as well. Perhaps someone could either script that website or even programatically create a browser control and use windoweyes to make the personal browser accessible through working with the exposed dom. Again, I have only played with the browser control a bit so dont know how realistic that option would be. Sorry I cant be more help but I hope you post the answer if one is forthcoming so I can use it as well. Rick USA ----- Original Message ----- From: Ayers, David (ITCS) To: [email protected] Sent: Thursday, January 31, 2013 3:54 PM Subject: Web Application Issues
Hi All, I posted a few days ago about a Web Application called Spiceworks. Our department is using this application for help desk recording. I have been trying to move through the various options and have found that I cannot perform certain functions. I'll try to describe what happens, and what I need to do. Most options seem to be workable, however a couple key options don't do anything. I am able to enter a new help desk ticket without much problem. But, when I try to change to another view, i.e. 'unassigned tickets', 'open tickets, or 'all tickets', the links don't work. I press enter on a link to bring up a drop down with the different list options. I then have to tab to each option. The options appear as individual links. When I press enter on them, it just takes me to where I was before. For example, if I was in 'open tickets' and entered on 'closed tickets', there was no change and the view stayed at 'open tickets'. With sighted help, I had someone try to use the mouse to click on the options. The same results occurred. When I close Window-Eyes 8.0, they were able to change the view. I hope I explained my issue correctly. I am not familiar with this Application and don't have a good working knowledge of its functionality. Due to it being a web based application, is there any way to reclassify the options? And, why does the physical mouse only work when Win-Eyes is closed? I have also tried using the mouse cursor keys and they won't even read all the options in the drop down window. Thanks, David Ayers Tioga County Information Technology 56 Main Street Owego, NY 13827 Phone: 607/687/8296 Email: [email protected] http://www.tiogacountyny.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
