Likely, you guys are already aware of the following. And, sure, I too, do
experience unexpected lockups with Window-Eyes. And I hope it will be
possible for GW eventually to make their screen reader less vulnerable to
other things on the computer. Yet, here is a few suggestions, that you might
want to run through, and see if it will help you out somehow. It sure did
solve a couple of troubles on my system, and I do experience less lockups
now.
1. Make sure of a malware cleanup frequently. A weekly cleaning is
suggested.
2. Don't rely on one security package. There simply does not exist any such
thing as an all-in-one solution; no matter what the manufacturers wish to
tell you. Run an Anti-Virus, and a Anti-Malware software continuously. In
adition, run one or two other malware-scanning software regularly.
SuperAntiSpyware, Malwarebyte, and Spybot search destroy, they are all ok
accessible with your screen reader.
3. Eventhough some people claim that cookies are non-troublesome for your
computer, I have experience numerous cases where this is proven wrong.
Several of the most popular websites do install cookies on your computer,
that clearly does affect your screen reader. Why this is the case, more
techie people will have to deal with. Cookies from Facebook, Youtube, Ebay,
amazon and more - they all have had slow-down effects on my screen reader
experience, and many times could cause things to lockup. Either regularly
delete any cookies you don't need, or set your web-browser to automatically
delete any cookies when you close the browser. In Firefox, get hold of the
NoScript add-on, as it will block loads of third-party stuff from being
installed on your computer. Further, you might want to set your web-browser
to not accept third-party cookies. This does not block all third-party
cookies, since not all websites acknowledge your right to decide. But at
least it will take away a load of them. Cookies like AdThis, or any other
cookies that has "Ad" in the beginning of its name - TradeDoubler -
ChannelAdvisor - UniBlue - they all cause trouble, and you live nicely
without them. Setting up your Anti-Malware software to rid your system of
cookies, can easily enough solve the cookies problem. But next time you
visit one of the webpages that insist on having this cookie stuff, your
computer will again get bombarded with the stuff. As such, manually keeping
an eye on your cookies, will be helpful. At least for a while, to determine
whether any of the cookies from the webpages you usually visit is causing
trouble.
4. A hard-loaded system, is more likely to hang. Hence, make sure to run
only the software you need, at any given time. Also, if your hard disk is
close to be full, there is a chance that things get messed up and the screen
reader hangs.
5. Many of the activities you are performing on a modern computer, do create
many temporary files. Not all of the software, is good at cleaning up when
done. Even Microsoft is not always cleaning up after them. Internet
Explorer, for one, throws a number of temporary stuff on your computer, and
forget to clean it up. Specially when you have experienced a hang or lockup,
and you restart your computer, there might be many temporary files that are
left on your computer, which the software will not recognize since the
session that made use of them has been interrupted. Manually deleting all
temporary files, actually has solved some lockup stuff here. Try do the
following:
A. Close any open windows on your computer; only leaving Window-Eyes
running.
B. Hit Alt-R, and type CMD, followed by Enter.
C: At the prompt, type CD\. That is CD, followed by a Backslash. Then hit
Enter.
D: At the new prompt, type the following line, make sure all chacharacters
are included, and hit Enter:
Del *.tmp /S/Q
E. Give the system several minutes to search your hard disk for temporary
files. Any found will be deleted - except from a few that cannot be deleted,
due to system requirements.
F. When the scanning has finished, and you get the prompting line again,
type the word Exit, and hit Enter. You now are back to normal Windows
activity, and can reopen your software and go ahead operating your system as
normal. The steps here described, can be automated somehow by a Batch file,
which can be put on your desktop. They can be helpful to perform once in
awhile. If for no other reason, it helps to keep your system running
smoothly. What's more, it resulted in some 2GB more available space on the
hard disk, when I recntly deleted all temporary files on one system. OK
extreme, but it just shows you one of the possible benefits of a
temporary-cleanup.
6. Install NVDA. Oh, I don't know how many times that has helped me out of a
tough situation. Several times, I even have experienced, that just starting
NVDA gives Window-Eyes the necessary kick, and speech comes bakc. Even if
such is not the case, NVDA at least will help you get your stuff saved,
before a restart of the computer.
7. When the system locks up, or at least you think so since you loose
speech, run NVDA. Once it is running, hit Ctrl-Shift-Escape, to open the
TaskManager. Make sure you are at the processes tab. Scroll the list of
running processes, and close the following processes:
BDisplay.exe
WinEyes.exe,
WeServe.exe,
Weli.exe.
You close a process by hitting Alt-E, and answer Yes. Or, hit the App-key,
choose "End Process", and answer Yes. Killing the above processes can all be
done by help of NVDA, and this will kill Window-Eyes. Hit Escape, to close
the TaskManager. Give the system a second or two, to make sure things have
stabilized. Then hit the Alt-Ctrl-W hotkey to restart Window-Eyes. Most
times, the screen reader now comes up, and you can close NVDA, and continue
your work. This has saved me from I don't know how many restarts.
Hope any of this will prove helpful. It is not a fix, and it does not solve
the real trouble. But it might help you out of a tough spot. then we just
have to hope for a more stabil version of Window-Eyes in the future. Guess
it is hard for GW to trace the real cause for these lockups, or they should
have had out a fix already. :)
Regards,
----- Original Message -----
From: "Sam Bushman" <[email protected]>
To: <[email protected]>; <[email protected]>
Sent: Monday, March 25, 2013 5:45 AM
Subject: RE: Frustrated with multiple lockups
I agree, same issues for me.
Sam
-----Original Message-----
From: Jed Barton [mailto:[email protected]] On Behalf Of Jed Barton
Sent: Sunday, March 24, 2013 10:17 PM
To: [email protected]
Subject: Frustrated with multiple lockups
Hey guys,
I am almost at the end of my rope with window-eyes and windows in general.
I have no idea what to do here, but I need a solution, and fast.
These unexplainable lockups are unacceptable, and there has to be a
solution.
I'm going to go down my laundry list of issues.
First of all, I'll be typing, and all of a sudden, speech will just stop.
Like I'll be in the middle of an email message in outlook 2003, the ding
dong sound will play like I have a new message, and I have no speech. So
I
am forced to physically power down the machine, unacceptable.
Another issue, I'll load a web page, it could be any page, and I'll find a
link that I want, and by pressing enter on that link, it completely locks
the machine.
Another issue I'm having, how can I completely kill window-eyes from
running. The issue I have I hit control insert f4 when ihave an issue
then
press enter.
I'll wait a few seconds then hit my window-eyes start key, only to be met
with ding dong, ya know the hi to low ding sounw that there is an error.
The issue is, window-eyes is already running. Well, how can it be running
when I have no speech, and I issued the command to shut it down.
Guys, I'm at the end of my rope with this. I work in a public safety
environment, and 20 minutes of down time is just no acceptable. It not
only
happens here but on my home machine running windows 7 64 bit.
Can anyone shed some light? Is there any sort of error log that windows
creates?
Thanks,
Jed
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