Likely, you guys are already aware of the following. And, sure, I too, do
experience unexpected lockups with Window-Eyes. And I hope it will be
possible for GW eventually to make their screen reader less vulnerable to
other things on the computer. Yet, here is a few suggestions, that you
might
want to run through, and see if it will help you out somehow. It sure did
solve a couple of troubles on my system, and I do experience less lockups
now.
1. Make sure of a malware cleanup frequently. A weekly cleaning is
suggested.
2. Don't rely on one security package. There simply does not exist any
such
thing as an all-in-one solution; no matter what the manufacturers wish to
tell you. Run an Anti-Virus, and a Anti-Malware software continuously. In
adition, run one or two other malware-scanning software regularly.
SuperAntiSpyware, Malwarebyte, and Spybot search destroy, they are all ok
accessible with your screen reader.
3. Eventhough some people claim that cookies are non-troublesome for your
computer, I have experience numerous cases where this is proven wrong.
Several of the most popular websites do install cookies on your computer,
that clearly does affect your screen reader. Why this is the case, more
techie people will have to deal with. Cookies from Facebook, Youtube,
Ebay,
amazon and more - they all have had slow-down effects on my screen reader
experience, and many times could cause things to lockup. Either regularly
delete any cookies you don't need, or set your web-browser to
automatically
delete any cookies when you close the browser. In Firefox, get hold of
the
NoScript add-on, as it will block loads of third-party stuff from
being installed on your computer. Further, you might want to set your
web-browser to not accept third-party cookies. This does not block all
third-party cookies, since not all websites acknowledge your right to
decide. But at least it will take away a load of them. Cookies like
AdThis, or any other cookies that has "Ad" in the beginning of its
name - TradeDoubler - ChannelAdvisor - UniBlue - they all cause
trouble, and you live nicely without them. Setting up your
Anti-Malware software to rid your system of cookies, can easily enough
solve the cookies problem. But next time you visit one of the webpages
that insist on having this cookie stuff, your computer will again get
bombarded with the stuff. As such, manually keeping an eye on your
cookies, will be helpful. At least for a while, to determine whether
any of the cookies from the webpages you usually visit is causing
trouble.
4. A hard-loaded system, is more likely to hang. Hence, make sure to
run only the software you need, at any given time. Also, if your hard
disk is close to be full, there is a chance that things get messed up
and the screen reader hangs.
5. Many of the activities you are performing on a modern computer, do
create many temporary files. Not all of the software, is good at
cleaning up when done. Even Microsoft is not always cleaning up after
them. Internet Explorer, for one, throws a number of temporary stuff
on your computer, and forget to clean it up. Specially when you have
experienced a hang or lockup, and you restart your computer, there
might be many temporary files that are left on your computer, which
the software will not recognize since the session that made use of
them has been interrupted. Manually deleting all temporary files,
actually has solved some lockup stuff here. Try do the following:
A. Close any open windows on your computer; only leaving Window-Eyes
running.
B. Hit Alt-R, and type CMD, followed by Enter.
C: At the prompt, type CD\. That is CD, followed by a Backslash. Then
hit Enter.
D: At the new prompt, type the following line, make sure all
chacharacters are included, and hit Enter:
Del *.tmp /S/Q
E. Give the system several minutes to search your hard disk for
temporary files. Any found will be deleted - except from a few that
cannot be deleted, due to system requirements.
F. When the scanning has finished, and you get the prompting line
again, type the word Exit, and hit Enter. You now are back to normal
Windows activity, and can reopen your software and go ahead operating
your system as normal. The steps here described, can be automated
somehow by a Batch file, which can be put on your desktop. They can be
helpful to perform once in awhile. If for no other reason, it helps to
keep your system running smoothly. What's more, it resulted in some
2GB more available space on the hard disk, when I recntly deleted all
temporary files on one system. OK extreme, but it just shows you one
of the possible benefits of a temporary-cleanup.
6. Install NVDA. Oh, I don't know how many times that has helped me
out of a tough situation. Several times, I even have experienced, that
just starting NVDA gives Window-Eyes the necessary kick, and speech
comes bakc. Even if such is not the case, NVDA at least will help you
get your stuff saved, before a restart of the computer.
7. When the system locks up, or at least you think so since you loose
speech, run NVDA. Once it is running, hit Ctrl-Shift-Escape, to open
the TaskManager. Make sure you are at the processes tab. Scroll the
list of running processes, and close the following processes:
BDisplay.exe
WinEyes.exe,
WeServe.exe,
Weli.exe.
You close a process by hitting Alt-E, and answer Yes. Or, hit the
App-key, choose "End Process", and answer Yes. Killing the above
processes can all be done by help of NVDA, and this will kill
Window-Eyes. Hit Escape, to close the TaskManager. Give the system a
second or two, to make sure things have stabilized. Then hit the
Alt-Ctrl-W hotkey to restart Window-Eyes. Most times, the screen
reader now comes up, and you can close NVDA, and continue your work.
This has saved me from I don't know how many restarts.
Hope any of this will prove helpful. It is not a fix, and it does not
solve the real trouble. But it might help you out of a tough spot.
then we just have to hope for a more stabil version of Window-Eyes in
the future. Guess it is hard for GW to trace the real cause for these
lockups, or they should have had out a fix already. :)
Regards,
----- Original Message ----- From: "Sam Bushman"
<[email protected]>
To: <[email protected]>; <[email protected]>
Sent: Monday, March 25, 2013 5:45 AM
Subject: RE: Frustrated with multiple lockups
I agree, same issues for me.
Sam
-----Original Message-----
From: Jed Barton [mailto:[email protected]] On Behalf Of Jed Barton
Sent: Sunday, March 24, 2013 10:17 PM
To: [email protected]
Subject: Frustrated with multiple lockups
Hey guys,
I am almost at the end of my rope with window-eyes and windows in
general.
I have no idea what to do here, but I need a solution, and fast.
These unexplainable lockups are unacceptable, and there has to be a
solution.
I'm going to go down my laundry list of issues.
First of all, I'll be typing, and all of a sudden, speech will just
stop.
Like I'll be in the middle of an email message in outlook 2003, the ding
dong sound will play like I have a new message, and I have no
speech. So I
am forced to physically power down the machine, unacceptable.
Another issue, I'll load a web page, it could be any page, and I'll
find a
link that I want, and by pressing enter on that link, it completely
locks
the machine.
Another issue I'm having, how can I completely kill window-eyes from
running. The issue I have I hit control insert f4 when ihave an
issue then
press enter.
I'll wait a few seconds then hit my window-eyes start key, only to be
met
with ding dong, ya know the hi to low ding sounw that there is an error.
The issue is, window-eyes is already running. Well, how can it be
running
when I have no speech, and I issued the command to shut it down.
Guys, I'm at the end of my rope with this. I work in a public safety
environment, and 20 minutes of down time is just no acceptable. It
not only
happens here but on my home machine running windows 7 64 bit.
Can anyone shed some light? Is there any sort of error log that windows
creates?
Thanks,
Jed
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