Thanks Tony and now to the list again,
I realize this has to do with the WE program, and when I try to remove my "in-hook" items which appear when I run my AVG anti-virus scan, the one that appears with the GWM initials in it appears as "hidden in a root kit". When I press "remove it anyway", the pc needs to restart and when it comes back the resolution is totally screwed up, I get a message that Window Eyes video installer has not been assigned or something or another. Anyway to make a long story short, I need to do a system restore to yesterday to get the pc back to normal. This is the only infection that appears when I run the anti-virus, and the details say it may be the result of a malicious software. I will leave this alone for now and continue to just reboot when I get the services and controller app error message until I contact GW Micro. My question now is does anyone know of a pc cleaner, or registry cleaner program that will work and talk with window eyes. My AVG needs to have a sighted person around, so I would rather have a program I could just manage with my screen reader. Thanks, Daniel _____ From: Tony C [mailto:[email protected]] Sent: Saturday, March 30, 2013 10:23 AM To: Daniel Subject: Re: error message you may also have an error in the system registery. If you have a reg cleaner program you may try cleaning up the registery. From: Daniel <mailto:[email protected]> Sent: Saturday, March 30, 2013 10:26 AM To: GW Info <mailto:[email protected]> Discussion List Subject: error message Hi, hope someone can help. When I turn on my computer (pc, using xp, IE8, WE 7.5.4.2), , 2 times out of 5 I get an error message about "services and controller app has done something or another", and do I want to send an error message to Microsoft. It doesn't matter what I do at this point, either do or don't. When I get rid of the message I cannot get any program to open, and I cannot do a CTRL+ALT+DEL either. I have to shut down manually and reboot and hope it does not pop up again. If it does, I have to reboot until it does not appear, about 2 or 3 times. Does anyone know what this is about? Thanks, Daniel No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.2904 / Virus Database: 2641/6214 - Release Date: 03/30/13 If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
