Hello everyone. I have been amongst those who over the years has reported to the list problems of Window-eyes instability, so for what it is worth, I thought I'd offer a different perspective.
My aging Hewlett Packard pc, running Windows 7 has been at the centre of instability issues which involve Window-eyes, but may not have been caused by Window-Eyes. For example: frequent Outlook crashes; inconsistent behaviour of both Internet Explorer and Firefox; Word and Excel sluggishness; and complete Windows system lockups. Sitting in the mix has been an unsolved problem of Windows startup issues - either failing to start or taking an inordinate length of time. Finally: my pc went to the service centre, has a new video card, and my problems have all but disappeared. I believe that we are struggling with the mix of legacy technology, new user requirements, and an increasingly more complex computing environment. There are many variables which we cannot as blind people properly measure, and I wonder if GW Micro has given thought to some accessible form of diagnostics database - things to check for when we strike problems. This would be different to the technical details which are sent via user error reports, and would not necessarily be knowledge base type articles. It might just be sufficient to post summaries of bug reports and suggested user solutions, so that we have renewed confidence that GW Micro stays engaged with customer experiences. O.k.: not of itself an easy exercise to implement, but it might offer some reassurance and it might help us as users ask the right questions or provide helpful answers. Vaughan. Please telephone the Regional Disability and Health Team prior to emailing or faxing any new referrals. Vaughan Dodd, Regional Disability Advisor. Desk2desk: 97187. Email: [email protected]<mailto:[email protected]>. For referrals: email [email protected]<mailto:[email protected]>. Our up-to-date desk file is located at: http://doogle.ssi.govt.nz/resources/publications/reports-research/regional/auckland/auckland-health-disability-resources.html ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. ------------------------------- If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
