I guess I don't quite get that feeling. They're doing all the things
they can and...I really don't have a lot of stability problems here. I
am running 8 gb of ram on one laptop and 16 gb on another. I still have
issues but not a lot of crashes, famous last words. I guess it's a
matter of the software I use, and the kill win-eyes app is a very useful
one if we does crash. re: error reports and information from gw, well,
it's a small company.
I'm not saying these things to fully defend gw, every software company
has their issues, this has just been my personal experience. I just tend
to try one solution at a time and think of where the problem might be,
where's the glitch. It's a puzzle.
just my thoughts,
dave
On 4/8/2013 7:20 PM, Loy wrote:
I am having numerous stability problems with my main computer at home
and it seems to be related to IE, but I don't seem to be having the
problems on another computer I have. I have sent numerous error
reports to GWMicro and Aaron said they were put in a cue and would be
looked at.He also said a new maintenance update would be coming out
soon. Sure hope they will be able to find the cause and fix it, I've
got a lot invested in Window Eyes.
----- Original Message ----- From: "Vaughan Dodd"
<[email protected]>
To: "'DebandCori'" <[email protected]>;
<[email protected]>
Sent: Monday, April 08, 2013 9:03 PM
Subject: RE: Thoughts on Window-eyes Stability
Whilst I am satisfied that I have improved the stability of my home
pc, I do have issues at work and I think that Deb - you have
summarised how it seems very succinctly.
GW has lost its sharp customer focus; it used to be active in
describing how things work and why they don't. Doug was very good in
this regard. And yes: it is true that there are many thousands of
pcs, with many thousands of variations, running many thousands of
copies of Window-eyes. But we are lacking the reassurance from GW
Micro that efforts are being made to fix problems, and/or that there
are workarounds which they might wish to share with us.
We are at the point where needed new features cannot reasonably
happen if there are instability issues which are proving complex to
resolve. Thus: my often requested enhances to braille support may
well once again fall off the priorities list.
Vaughan.
-----Original Message-----
From: DebandCori [mailto:[email protected]]
Sent: Tuesday, 9 April 2013 11:43 a.m.
To: Vaughan Dodd; [email protected]
Subject: RE: Thoughts on Window-eyes Stability
Vaughn and all: I too, at work, at Citibank, have had a lot of the
same issues.
It is as if the Window-eyes folks, and the Sawgrass developers, and
my employer are not in sync with one another.
I have a lot of focus issues where things change by themselves
without warning, and, again, I am getting the 3 beep crashes again.
I am not a happy camper either.
Deb
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