Well, I’m seriously wondering if I must pay for an upgrade of WE next year.
If NVDA

makes such progress…



From: David [mailto:[email protected]]
Sent: 17 June 2013 12:57 PM
To: WE English mailing list
Subject: WE and NVDA



In late May, GW released the locale version of WE8.2, in my region. Great
news, since I finally could start to benefit from the upgrades that came in
the 8-series of the screen reader. And, it also meant, that I now could
bring out my new machine - which unfortunately has Windows8 installed. Yet,
I have to say, the joy was somehow mixed, and has been so for the last few
weeks. I now hope that someone can tell me what I am to change for settings.



First thing I do notice, is that the set files do not always load
automatically. For instance, it took a while, before I realized that the
newly - all fresh - installation of WE8.2, did not load the Firefox set file
automatically, when I opened Firefox. I then went through the process of
manually loading and associating the set file with Firefox. Seems to work OK
now, but still wonder why this did not happen automatically in a brand new
installation.



Yesterday, I decided to register my new PC, with HP. This is a fairly easy
process, since the HP machine comes with a pre-installed piece of software.
Running this software, up comes two consequtive screens, holding edit boxes
that you need to fill in. The boxes are quite a standard form version,
asking your first- and lastname, along with your contact info. But with WE
loaded, there was simply NO chance - whatsoever. The first field on the
screen asked my firstname, but landing my cursor on it, WE would read to me
the "Submit"-label, which is the last bottom line button of the screen.
Tabbing once, landing on the field for my lastname, WE reported that this
field was for my Email, which actually was the third field of the screen. If
I tabbed and shift-tabbed back and forth on the screen, WE would read the
labels of fields that would be two or three fields away from the actual one
I was focusing. This even if I tabbed very slowly through the form. OK, I
thought, Yet another one of those totally inaccessible screens we so often
are presented with. But I have come to learn, not to stop there. So I loaded
NVDA. Guess you all have grasped the end of the story already. Sure thing,
NVDA did read the fields of that form - totally correctly - and exactly as
you would have expected. It was the matter of less than thirty seconds to
fill in the form and have it submitted, with NVDA loaded. I even tested
things, running both NVDA and WE simultaneously, to see the difference in
behavior. NVDA kept steadily reading the field-tags correctly, While WE just
as stubbornly kept reading the tags arbitrarily.



If I give my computer a cold-start, I can hit the Win-D and get to the
desktop. WE will now read the different items of my desktop, as I move up
and down. If I leave the desktop - for instance by loading Firefox from the
desktop - and then return by hitting Win-D, all I hear from WE is "No Item
Selected, List". Loading NVDA, I can leave and return to the desktop as much
as I like, and I will hear the items on the desktop read out to me. Why not
with WE? Why all this stuff about "no item selected", which isn't even true,
since the current item is being focused and selected. I know it is, because
NVDA reports it to be, and I can hit Enter, and the attached software
starts. This doesn't seem much reliable to me, for the part of Window-Eyes.



Sometimes, when starting a software, you get up the safety screen asking if
you will permit this software to make changes on your computer. When this
screen comes up, NVDA will read it, but WE does go quietly dead. The
Eloquence of WE, will not start to speak again, until you have made your
choice in this safety screen. Not even if you Alt-Tab to another screen or
software. As I said, NVDA reads the safety screen just fine.



Other times, some background software - like a security scan - will pop-up a
message on the screen. If this message in any way conflicts WE, things like
the mouse-keys of WE, stop to work. They keep dinging at you. Alt-Tabbing
through the list of software, does give you no clue. And, window-eyes did
not inform you that a background message had popped up on the screen. In
many cases, I have noticed that NVDA does work far more smoothly with these
cases.



More and more, I find myself having to load NVDA several times aday, just to
perform even plain tasks, like choosing a software from off the desktop.
After having paid the upgrade price for Window-Eyes 8.2, I really don't feel
this should have been necessary. WE is being claimed to be a stabil and
solid screen reader, and it does cost several hundred dollars. Then I also
feel we are in our rights, to expect it to do its job. But when you cannot
even read the info on the desktop, or have speech through the vital parts of
the security screens, I really question the reliability of the screen
reader. My hope now, is that someone out there has a workaround for these
issues. Maybe some setting I have to change, so as to have things working
properly. Further, I hope that such workarounds will be included in upcoming
shippings of the screen reader. As it stands today, it definitely was no
"right-out-of-the-box" experience to install and run WE.



Finally, GW, why do you automatically load all those apps that ship with the
screen reader. OK, most of them, I can see will be helpful. But the ones
that are shipping, and which are supposed to make the jump from things like
Jaws easier. For most of us,  this kind of apps are only in our way, since
they do change certain keystrokes. Why not have a checkbox in the
installation process, that would tell if I am migrating from Jaws. If I
check this box, which by standard could be unchecked, these extra apps wil
be installed. Same thing goes with the quickstart app, which I think could
do its job in setting things up, and then be deactivated. Just some ideas...






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