An update for anyone who is curious on this. The project manager on the roll out of our Cisco Jabber instant Message client talked to Cisco, who admitted that Jabber was not set up for screen readers and they did not offer any suggestions. Thanks to the information Steve Clower provided, the project manager has downloaded Miranda and is testing whether it will work in our corporation's technical environment. Apparently Cisco largely developed the jabber protocol you all referred to, which is why their main product is called Jabber and the protocol is the same name. The project manager was on vacation last week, so hopefully I find out this week his results. Hopefully Miranda will work.
As a matter of interest, I copied the head of our corporate medical department when I contacted the project manager about Miranda so that I would have her support in this as an ADA request. Luckily the project manager didn't push back. But copying the medical group also allowed them to keep ears out for other blind users in our company who might also have issues with Jabber. _____________________________ Robin Van Lant 720-304-1060 Sr. Program Manager, Strategic Services Key Equipment Finance From: Stephen Clower <[email protected]> To: [email protected] Cc: [email protected] Date: 06/12/2013 02:57 PM Subject: Re: Cisco Jabber for instant messaging with your company? Robin, In addition to the below, if your company is just using a front-end to a locally-hosted Jabber service, Miranda IM (discussed yesterday) also supports it. Since Miranda is accessible, using it in loo of a problematic Cisco implementation might work in your situation. Regards, Steve On 6/12/2013 4:52 PM, [email protected] wrote: > I'll have to forward some of the terminology those of you who've responded > have used to our technology team. For now, note that the desktop icon and > the title bar of the messaging software both say "Cisco Jabber" and all > the corporate communications have been just calling it Jabber. While I > appreciate that there may be some technical element called Jabber, it > seems that Cisco has also used it for it's user interface. > > I'll let you know if I solve the mystery by talking to our technical team > using the notes below. > > _____________________________ > Robin Van Lant 720-304-1060 > Sr. Program Manager, Strategic Services > Key Equipment Finance > > > > > From: Katherine Moss <[email protected]> > To: Don Mauck <[email protected]>, "[email protected]" > <[email protected]>, "[email protected]" <[email protected]> > Date: 06/12/2013 11:32 AM > Subject: RE: Cisco Jabber for instant messaging with your company? > > > > Remember that Jabber is a protocol and not an application. There are > clients abound for Jabber. > > -----Original Message----- > From: Don Mauck [mailto:[email protected]] > Sent: Tuesday, June 11, 2013 6:06 PM > To: [email protected]; [email protected] > Subject: RE: Cisco Jabber for instant messaging with your company? > > What are they using to drive it? Are they using Pigeon? If so, you might > half to use Miranda to be the third party link. > -----Original Message----- > From: [email protected] [mailto:[email protected]] > Sent: Tuesday, June 11, 2013 2:51 PM > To: [email protected] > Subject: Cisco Jabber for instant messaging with your company? > > Hi - > Today our company rolled out the new instant mesaging software we will be > using internally. It's called Jabber and is from Cisco Systems. Is > anyone on the list using this? I'm having issues and will contact GW help > desk tomorrow, too. I'm trying to figure out my best approaches for using > available apps and graphics labels to get this at least to a usable point. > > It's odd, some of the button and all of the names in my contact list will > read when I use the mouse pointer, but nothing reads with arrowing up and > down or tabbing the cursor. I can read the message window, but cannot > navigate by keyboard to the text box for my reply. > > Considering how much business Cisco does with the government, I'm really > surprised it isn't more accessible right out of the box. I'm still > running WE 7.2, but have the 8.2 disk and just waiting to get a tech > person with admin rights to come install it for me. Not sure that will > make a difference, but maybe. > > Robin > > > Email Classification: KeyCorp Public > > > > This communication may contain privileged and/or confidential information. > It is intended solely for the use of the addressee. If you are not the > intended recipient, you are strictly prohibited from disclosing, copying, > distributing or using any of this information. If you received this > communication in error, please contact the sender immediately and destroy > the material in its entirety, whether electronic or hard copy. This > communication may contain nonpublic personal information about consumers > subject to the restrictions of the Gramm-Leach-Bliley Act. You may not > directly or indirectly reuse or redisclose such information for any > purpose other than to provide the services for which you are receiving the > information. > > 127 Public Square, Cleveland, OH 44114 > If you prefer not to receive future e-mail offers for products or services > from Key send an e-mail to mailto:[email protected] with 'No Promotional > E-mails' in the SUBJECT line. > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > > > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > > > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. -- Stephen Clower Product support specialist & App Development GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * gwmicro.com This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. 127 Public Square, Cleveland, OH 44114 If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to mailto:[email protected] with 'No Promotional E-mails' in the SUBJECT line. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
