Never had this conflict either. Must be some other installed software that uses 
these shortcut keys or you may be using a different keyboard layout.
  ----- Original Message -----
  From: Baracco, Andrew W
  To: [email protected]
  Sent: Wednesday, November 13, 2013 11:41 AM
  Subject: RE: Possible Windows 7 Key Conflict with Window-Eyes


  These are good and thorough instructions, but I use WE with Windows 7 and 
have never encountered these conflict issues.



  Andy





  From: Rod Hutton [mailto:[email protected]]
  Sent: Tuesday, November 12, 2013 7:06 PM
  To: [email protected]; [email protected]; gw-info; gws >> gw-scripting
  Subject: Possible Windows 7 Key Conflict with Window-Eyes



  Hello everyone,

  Here is something which I wrote, and could, perhaps, be made into a GW Micro 
knowledge-base article, but, at the very least, it is posted here in the hope 
that it may help some who are experiencing the difficulty I have described.

  All the best,

  Rod Hutton

  When Windows 7 is installed, it often assigns a hot key which might conflict 
with Window-Eyes in some situations.  Windows 7 commonly assigns The keystroke 
"Control-Shift" to change the keyboard layout or system language.

  Window-Eyes uses this key combination as a modifier along with other keys, 
such as Control-Shift-W to read the active window.  Therefore, in some hardware 
and software scenarios, it is possible that the "Control-Shift" keystroke might 
be intercepted by Windows, rather than being passed on to Window-Eyes; 
moreover, the user might experience unpredictable keyboard performance as they 
use Control-Shift while engaged in their normal computing tasks.

  Clearly, the only solution is to disable the "Control-Shift" key assignment 
in the appropriate Windows 7 Control Panel dialog.



  Here are the steps necessary to do this:

  1.       Press the Start button, and, in the search field edit box, type: 
"region", and wait a minute or so for the results to populate the list.

  2.       Arrow down to the item named "Region and Language," and press Enter.

  3.       The "Region and Language" dialog will open, which has four page 
tabs, and you will be on the "Format" page.

  4.       Press Control-tab twice in order to activate the "Keyboards and 
Languages" page tab, and you will be placed on the "Change Keyboards" button.  
Press Enter to activate this button.

  5.       This will open the "Text Services and Input Languages" dialog, which 
has three page tabs, and you will be placed in the "General" tab.

  6.       Press Control-Tab twice  to activate the "Advanced Key Settings" 
page tab.  This will place you on a radio button used to configure the CapsLock 
function on your system.  There is no need to change this setting.

  7.        Press tab once in order to move to a list box where you can 
configure the hot keys assigned to actions related to switching between 
installed languages on your system.  This list box works in conjunction with 
the button which follows the list box, named "Change Key Sequence."  Note that 
each system may have different entries in the list box; however, the important 
point is that you are looking for a language action whose hot key has been set 
to "Control-Shift."

  8.       Therefore, one at a time, select an item in the list box, tab to the 
"Change Key Sequence" button, and press Enter.  In the "Change Key Sequence" 
dialog, you will find two radio buttons, one named "Switch Input Language," the 
other named "Switch Keyboard Layout," as well as the Ok and Cancel buttons.  
For each of these radio buttons, ensure that the radio button has focus, and 
press up arrow until the radio button reads "Not assigned."  Then, tab to the 
Ok button and press Enter.

  9.       Repeat the above step as many times as necessary to ensure that none 
of the language actions are assigned to the hot key "Control-Shift."

  10.    When all of the language actions have been configured as described 
above, tab to the Ok button, and press Enter to close the "Text Services and 
Input Languages" dialog.

  11.    Finally, once the above dialog closes, you will be returned to the 
"Region and Language" dialog, where, once again, you can tab to the Ok button, 
and press Enter.  From this point on, you should have no further hot key 
conflicts between the Windows 7 operating system and Window-Eyes.



  Author: Rod Hutton (November 12, 2013)

"Blessed is the nation whose God is the LORD..."
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