Usually it's alt shift, not control. I'm sure the same instructions apply
though.
----- Original Message -----
From: Loy
To: GW-info
Sent: Wednesday, November 13, 2013 10:59 AM
Subject: Re: Possible Windows 7 Key Conflict with Window-Eyes
Never had this conflict either. Must be some other installed software that
uses these shortcut keys or you may be using a different keyboard layout.
----- Original Message -----
From: Baracco, Andrew W
To: [email protected]
Sent: Wednesday, November 13, 2013 11:41 AM
Subject: RE: Possible Windows 7 Key Conflict with Window-Eyes
These are good and thorough instructions, but I use WE with Windows 7 and
have never encountered these conflict issues.
Andy
From: Rod Hutton [mailto:[email protected]]
Sent: Tuesday, November 12, 2013 7:06 PM
To: [email protected]; [email protected]; gw-info; gws >> gw-scripting
Subject: Possible Windows 7 Key Conflict with Window-Eyes
Hello everyone,
Here is something which I wrote, and could, perhaps, be made into a GW
Micro knowledge-base article, but, at the very least, it is posted here in the
hope that it may help some who are experiencing the difficulty I have described.
All the best,
Rod Hutton
When Windows 7 is installed, it often assigns a hot key which might
conflict with Window-Eyes in some situations. Windows 7 commonly assigns The
keystroke "Control-Shift" to change the keyboard layout or system language.
Window-Eyes uses this key combination as a modifier along with other keys,
such as Control-Shift-W to read the active window. Therefore, in some hardware
and software scenarios, it is possible that the "Control-Shift" keystroke might
be intercepted by Windows, rather than being passed on to Window-Eyes;
moreover, the user might experience unpredictable keyboard performance as they
use Control-Shift while engaged in their normal computing tasks.
Clearly, the only solution is to disable the "Control-Shift" key assignment
in the appropriate Windows 7 Control Panel dialog.
Here are the steps necessary to do this:
1. Press the Start button, and, in the search field edit box, type:
"region", and wait a minute or so for the results to populate the list.
2. Arrow down to the item named "Region and Language," and press
Enter.
3. The "Region and Language" dialog will open, which has four page
tabs, and you will be on the "Format" page.
4. Press Control-tab twice in order to activate the "Keyboards and
Languages" page tab, and you will be placed on the "Change Keyboards" button.
Press Enter to activate this button.
5. This will open the "Text Services and Input Languages" dialog,
which has three page tabs, and you will be placed in the "General" tab.
6. Press Control-Tab twice to activate the "Advanced Key Settings"
page tab. This will place you on a radio button used to configure the CapsLock
function on your system. There is no need to change this setting.
7. Press tab once in order to move to a list box where you can
configure the hot keys assigned to actions related to switching between
installed languages on your system. This list box works in conjunction with
the button which follows the list box, named "Change Key Sequence." Note that
each system may have different entries in the list box; however, the important
point is that you are looking for a language action whose hot key has been set
to "Control-Shift."
8. Therefore, one at a time, select an item in the list box, tab to
the "Change Key Sequence" button, and press Enter. In the "Change Key
Sequence" dialog, you will find two radio buttons, one named "Switch Input
Language," the other named "Switch Keyboard Layout," as well as the Ok and
Cancel buttons. For each of these radio buttons, ensure that the radio button
has focus, and press up arrow until the radio button reads "Not assigned."
Then, tab to the Ok button and press Enter.
9. Repeat the above step as many times as necessary to ensure that
none of the language actions are assigned to the hot key "Control-Shift."
10. When all of the language actions have been configured as described
above, tab to the Ok button, and press Enter to close the "Text Services and
Input Languages" dialog.
11. Finally, once the above dialog closes, you will be returned to the
"Region and Language" dialog, where, once again, you can tab to the Ok button,
and press Enter. From this point on, you should have no further hot key
conflicts between the Windows 7 operating system and Window-Eyes.
Author: Rod Hutton (November 12, 2013)
"Blessed is the nation whose God is the LORD..."
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