Can GW staff look into this is they have an audible account?

I looked at my audible library, placed myself on the phrase "show parts", 
routed the mouse to the pc cursor, with the browse mode on and again with it 
off, no luck.  I left clicked with the keyboard left mouse key with browse mode 
on and off, no luck.  I routed to the phrase "show parts", then used the clip 
movement, both to the left and right, clicked with the keyboard left mouse key, 
no luck.  I did all these things by pressing the actual mouses' left button, no 
luck.

Any help here.  I myself don't terribly mind having to download the entire 
book, but I sure can understand why someone would not want to do that.  But the 
lack of having the choice is what's bothering me.

Steve

  ----- Original Message -----
  From: Chris
  To: [email protected]
  Sent: Tuesday, January 28, 2014 4:57 PM
  Subject: Change to Audible library


  Just when things were working well, they apparently made some change and 
things are difficult again. I just bought a couple of books and went to 
download them. In the past, even though the separate parts of a book were 
shown, I was able to click download and get the book as a single part. Today, 
the parts are shown and I am given only the option of downloading a divided 
book as the separate parts. I truly hate this, to the point that I spent a 
large amount of time redownloading my entire library when the undivided books 
became available. Does anyone know of a way to change things so that only 
undivided versions are shown. I can find text saying ‘show parts’ or something 
like this, but it is only text, both with the latest IE and Firefox versions. 
I’ve even tried getting sighted help and they could not find any controls 
labelled ‘show parts’ or ‘hide parts’ or anything like that. I’ve sent an email 
to their customer ser
 vice, but in the past, they haven’t got the best track record with site 
problems. I was hoping somebody on the list had encountered this issue and 
figured out how to fix it. I really wish they would just offer a list of 
library settings and allow a user to customize the library to their preferences.

  Any help will be greatly appreciated.

  Regards,

  Chris
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