Chris: thanks for the tip

I have also become annoyed by the multiple parts download of format four, but 
hadn’t investigated it.  My Audible titles get played on a number of devices, 
and my knowledge of audible file formats is not as good as it probably should 
be.

It seems to me also that the audible download manager needs some attention, 
preferably by Audible itself but if a Window-Eyes app developer can improve the 
interface that would be progress.  The download manager contributes to the 
clunkiness, and I find that its split-button which assists with setting options 
sometimes loses focus.

Cheers.

Vaughan.


From: Chris [mailto:[email protected]]
Sent: Wednesday, 29 January 2014 5:54 p.m.
To: Steve Zielinski; [email protected]
Subject: Re: Change to Audible library

I managed to figure it out by pure happenstance. I never even thought of 
checking the audio quality setting on my account as I have always used the 
highest, level 4 when I started and Enhanced once they added that format. While 
browsing around the page, I discovered that I was now set to Level 4 instead of 
Enhanced. No idea why this happened as I only use enhanced. Apparently some 
books require one to use the Enhanced format in order to get the book 
undivided. Once I changed the setting, I got the book just fine. I don’t know 
why some titles are limited to Enhanced for this method of downloading and 
listening, but there you have it.

I think it would still be great if GW Micro could investigate ways to make the 
Audible pages more screen reader friendly. I suspect that the show and hide 
parts functions are not the only things not available to speech. I may be wrong 
about this, but I just keep thinking that Audible is a bit clunky and clumsy 
for screen reader users and could use some real fine tuning.

Thanks,

Chris

From: Steve Zielinski<mailto:[email protected]>
Sent: Tuesday, January 28, 2014 9:29 PM
To: Chris<mailto:[email protected]> ; 
[email protected]<mailto:[email protected]>
Subject: Re: Change to Audible library

Can GW staff look into this is they have an audible account?

I looked at my audible library, placed myself on the phrase "show parts", 
routed the mouse to the pc cursor, with the browse mode on and again with it 
off, no luck.  I left clicked with the keyboard left mouse key with browse mode 
on and off, no luck.  I routed to the phrase "show parts", then used the clip 
movement, both to the left and right, clicked with the keyboard left mouse key, 
no luck.  I did all these things by pressing the actual mouses' left button, no 
luck.

Any help here.  I myself don't terribly mind having to download the entire 
book, but I sure can understand why someone would not want to do that.  But the 
lack of having the choice is what's bothering me.

Steve

----- Original Message -----
From: Chris<mailto:[email protected]>
To: [email protected]<mailto:[email protected]>
Sent: Tuesday, January 28, 2014 4:57 PM
Subject: Change to Audible library

Just when things were working well, they apparently made some change and things 
are difficult again. I just bought a couple of books and went to download them. 
In the past, even though the separate parts of a book were shown, I was able to 
click download and get the book as a single part. Today, the parts are shown 
and I am given only the option of downloading a divided book as the separate 
parts. I truly hate this, to the point that I spent a large amount of time 
redownloading my entire library when the undivided books became available. Does 
anyone know of a way to change things so that only undivided versions are 
shown. I can find text saying ‘show parts’ or something like this, but it is 
only text, both with the latest IE and Firefox versions. I’ve even tried 
getting sighted help and they could not find any controls labelled ‘show parts’ 
or ‘hide parts’ or anything like that. I’ve sent an email to their customer 
service, but in the past, they haven’t got the best track record with site 
problems. I was hoping somebody on the list had encountered this issue and 
figured out how to fix it. I really wish they would just offer a list of 
library settings and allow a user to customize the library to their preferences.

Any help will be greatly appreciated.

Regards,

Chris

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