Wow, every thing was in order so I rebooted, now seems to work. Thanks, Sam
-----Original Message----- From: Chris Grabowski [mailto:[email protected]] Sent: Wednesday, August 27, 2014 9:25 AM To: [email protected]; 'Yusuf Osman'; Aaron Smith; 'GW-INFO List' Subject: RE: Updated Outlook Enhanced app Sam, The symptoms you describe can normally be resolved by reinstalling the required components. Or outlook disabled Outlook Enhance for some reason. Outlook should not disable Outlook Enhance after installing the update. >From within Outlook, Alt-f, t, A, A, tab 4 times, arrow down to disabled items, tab to go, press space. Outlook enhance may be in the list if it is, press space, shift tab to enable press space. Space on close etc. Chris To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Window-eyes Technical Support Team. -----Original Message----- From: Sam Bushman [mailto:[email protected]] Sent: Wednesday, August 27, 2014 10:52 AM To: Chris Grabowski; 'Yusuf Osman'; Aaron Smith; 'GW-INFO List' Subject: RE: Updated Outlook Enhanced app No, I don't need to do that. UIt's been working for everrails. Sam and after the recent update date it went off the -----Original Message----- From: Chris Grabowski [mailto:[email protected]] Sent: Wednesday, August 27, 2014 8:50 AM To: [email protected]; 'Yusuf Osman'; Aaron Smith; 'GW-INFO List' Subject: RE: Updated Outlook Enhanced app Try downloading and installing the below files: http://download.microsoft.com/download/c/9/3/c93c2e15-4f0d-4482-99a1-37d096a 399a2/vstor30.exe http://download.microsoft.com/download/1/D/1/1D16DA35-34C2-47FB-9BA5-35EED96 03C42/vstor_redist.exe http://download.microsoft.com/download/9/5/A/95A9616B-7A37-4AF6-BC36-D6EA96C 8DAAE/dotNetFx40_Full_x86_x64.exe Chris To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Window-eyes Technical Support Team. -----Original Message----- From: Sam Bushman [mailto:[email protected]] Sent: Wednesday, August 27, 2014 10:40 AM To: 'Yusuf Osman'; Aaron Smith; 'GW-INFO List' Subject: RE: Updated Outlook Enhanced app My outlook enhanced is enabled. Also the virtualization is also checked. Sam -----Original Message----- From: Yusuf Osman [mailto:[email protected]] Sent: Wednesday, August 27, 2014 8:38 AM To: [email protected]; 'Aaron Smith'; 'GW-INFO List' Subject: RE: Updated Outlook Enhanced app Hi Sam and all, I'm experiencing the same problem with message virtualisation using Outlook2013 and the latest Outlook Enhanced App. It always seems to happen when I first start Outlook. I'm also using 64 bit. Sam, I've found that once the message pops up telling you that virtualisation has been re-initialised and you need to restart Outlook for it to take effect, you also need to go into Addins, alt F, t, and then a twice until you here Addins. Tab across until you here manage, cursor down to disabled addins,, press spacebar to select, tab to go, press spacebar to select, cursor down until you here Outlook Enhanced, spacebar again to select, tab twice to activate, spacebar again, tab back to manage, cursor down until you get to active, spacebar to select, tab to go, cursor down to Outlook enhanced, press spacebar to select and then tab to okay. Hopefully that's all correct. That should get virtualisation working again, you may need to restart Outlook. But as I said at the top, I experience the problem each day. Yusuf -----Original Message----- From: Sam Bushman [mailto:[email protected]] Sent: 27 August 2014 13:36 To: 'Aaron Smith'; 'GW-INFO List' Subject: RE: Updated Outlook Enhanced app Hi All, Since the latest updates the skype app doesn't talk for me at all. Also the outlook enhanced app has problems. The message virtualization doesn't work even though it's turned on. Any one else having troubles? Thanks, Sam -----Original Message----- From: Aaron Smith [mailto:[email protected]] Sent: Wednesday, August 27, 2014 6:33 AM To: 'GW-INFO List' Subject: RE: Updated Outlook Enhanced app Hi, Louis. In the Outlook Enhance app menu, there's an option that says, "Play Sound When Outlook Information Bar Appears." If you uncheck that option, the tone will not play. If you want to change the sound to something else, replace the InfoBar.wav file in your profile directory with your own. Thanks, Aaron -- Aaron Smith Web Development * App Development * Product Support Specialist Ai Squared * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * www.aisquared.com To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Ai SquaredTechnical Support Team. > -----Original Message----- > From: gosselin_louis [mailto:[email protected]] > Sent: Wednesday, August 27, 2014 7:31 AM > To: 'GW-INFO List' > Subject: Updated Outlook Enhanced app > > I don't know what you guys there at GW have done, but as of this latest > update to the Outlook Enhanced app, I no longer, well it's perhaps early but I > think for the most part I no longer, have to press the read-to-end keystroke > but a single time to start the reading-to end. It's just awesome! > I've needed at least two presses of Ctrl-Pause for several Win-Eyes updates > now, and have been very sick of this "bug" or "fluke" or whatever you want > to call it. > One thing that is newly annoying, however, is the sound I get whenever the > Info-bar, I think that's what you call it, has a message for me, usually about > removing extra linefeeds or something. The sound I hear is the same one I > hear when Internet Explorer sounds off to notify me about the completion > of a download, etc, or when UAAC is notifying me. I hate that sound, and > wish I could change it, at least for Outlook. It's particularly loud and intrusive, > and happens so frequently in Outlook. But, on the whole, guys, fixing that > double-tapp\ to start read-to-end makes it a definite keeper. Hope it sticks > for a good long while. Thanks. > > Louis Gosselin > > If you reply to this message it will be delivered to the original sender only. If > your reply would benefit others on the list and your message is related to > GW Micro, then please consider sending your message to gw- > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You > can manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
