NVDA is a fine screen reader as well, though I only use the portible version
of it

-----Original Message-----
From: Peter Beasley [mailto:[email protected]] 
Sent: Friday, October 24, 2014 2:55 PM
To: Sky Mundell; 'Chip Orange'
Cc: [email protected]
Subject: Re: The Silence is deafening

A lot of us now have moved to NVDA.
----- Original Message ----- 
From: "Sky Mundell" <[email protected]>
To: "'Chip Orange'" <[email protected]>
Cc: <[email protected]>
Sent: Friday, October 24, 2014 10:31 PM
Subject: RE: The Silence is deafening


> Hi Chip, I have to agree with you. GW micro has the best tech support in 
> my
> opinion, and they are very friendlier to work with in my opinion. What 
> most
> people are fed up of is that organizations for the blind are not embracing
> Window-Eyes, preferring to stick with JAWS. As a result many people are
> taught JAWS, and they stick with it for so long that they are so used to 
> it
> and they can't or don't want to learn another one. But I do think that 
> these
> agencies are recommending jaws, not for your benefits, but for their own, 
> in
> my opinion. Also agencies do not know or realize that Window-Eyes can be
> scripted.
>
> -----Original Message-----
> From: Chip Orange [mailto:[email protected]]
> Sent: Friday, October 24, 2014 2:19 PM
> To: [email protected]
> Subject: RE: The Silence is deafening
>
> I'll answer from my customer point of view, and tell you what I am seeing:
>
> * I'm seeing my copy of Window-Eyes is working, as well as it always has; 
> it
> hasn't suddenly stopped working because they're doing something behind the
> scenes with a business reorganization (my employer by the way, seems to go
> through a major reorganization every two or three years; these aren't so
> unusual).
> * I still am getting support for my Window-Eyes.  I send email questions,
> and I get answers.  I see updates to existing apps regularly being posted 
> (I
> think I counted 7 updates in the last two months in a hurried little 
> survey
> I just did as I answer this).
>
> So, in other words, things are pretty much going along as normal.  We're
> waiting for the next release (so we always are waiting for the next 
> release,
> from the very first release); we're getting support, and they're working 
> on
> the next release and the reorg both at the same time.  What is it that 
> some
> of you are so panicked about?  What do you really think is going to happen
> as they merge two companies?  Do you think all the web sites, mailing 
> lists,
> product literature, etc. is just going to redesign itself?  Everything has
> to be examined and redesigned, down to the phone system (I work in an IT
> shop, and we have to support all this type of stuff, and we have to go
> through all our company product and documents etc. every time we have a
> reorg).  It happens so often to us any more, and it's so much work, we're
> now designing documents and checklists just for ourselves to tell us what
> needs to be done, checked, etc. just for a reorg.  They are tons of work.
>
> Actually, I don't see anything "reasonable" about this type of email at 
> all.
> It doesn't say anything (other than "I'm in a hurry for the next release",
> which people are always saying).
>
> They will tell us what they can tell us, when they can say it.  Until 
> then,
> use the product (which you thought was just fine before you heard there 
> was
> a merger), and continue to get your great customer support (which is still
> right where it was), and stop panicking people into thinking that the sky 
> is
> falling.
>
> I used to be a jaws user years ago; I don't want to even think about going
> back, and there's no reason to; but these types of threads imply to 
> everyone
> that soon we'll all have to (despite clear evidence that they're working
> hard on the next release and combining two companies with great products).
>
> Sorry if I don't buy into the panic, but I'm happy with my Window-eyes; my
> ability to easily write apps when I want it to do something it doesn't, 
> and
> the friendly "real people" support I get when I have a problem.
>
> Chip Orange
>
>
>
> -----Original Message-----
> From: Reg Webb [mailto:[email protected]]
> Sent: Tuesday, October 14, 2014 6:06 AM
> To: [email protected]
> Subject: Re: The Silence is deafening
>
> They seem like thoroughly reasonable questions to me.
> Would anyone care to answer then?
> --
> Reg
> <[email protected]>
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