Check to see if the preview pain control plus he is turned off! Is it? Warm Regards, Brendon Donohue
On 31 Jan 2015, at 6:41 pm, [email protected] wrote: Sometimes you can get the keyboard to work by doing control-alt-delete and then hit escape and then see if you can restart WE. If that fails, reboot and check your event logs to see why the crash happened. Sunshine <[email protected]> wrote: > I just had windows explorer crash on me again, no window eyes speech > out put no keyboard action either so there is nothing that can be done > with the keyboard. the only thing that works is the phicial mouse > which a sighted person needs to use to get things working again, so > please help/advise what i can do to get this to work i am getting very > anoyed with window eyes crashing windows explorer, neither jaws, or > nvda do this. > aisquared what is happening please fix this screw up for the users of > window eyes. > >> On 1/30/2015 3:48 AM, [email protected] wrote: >> If you have keyboard activity you should be able to hit control-alt-q to >> run the diagnostics. You might want to start nvda if you need speech. >> After that is done, just do control-alt-w to restart Window-eyes. >> >> Sunshine <[email protected]> wrote: >> >>> Not sure what happens, but window eyes 9.0 is causing my windows >>> explorer to crash. >>> All windows updates, and driver updates i am using windows 7 pro 64 >>> bit with 4 gigs of ddr3 ram a 3.2 ghz processor. >>> Was told to get a screen shot/ window eyes diagnostics when it happens. >>> Now all i need, is someone to tell me how to do that, when i have to >>> restart in order to get windows explorer to work! >>> I do not think it is my computer because i do not have this problem >>> when using either nvda or jaws at their current versions. >>> This did not happen with window eyes 8.4. >>> I am getting very very very annoyed! >>> If you reply to this message it will be delivered to the original sender >>> only. If your reply would benefit others on the list and your message is >>> related to GW Micro, then please consider sending your message to >>> [email protected] so the entire list will receive it. >>> >>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >>> manage your list subscription at http://www.gwmicro.com/listserv. -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici [email protected] If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
