Hmm well that card could also be mis-placed or become damaged and the braille flattened. So far I've had 2 separate Braille Sense models. The first was the prior Braille Sense B32 and then upgraded to the Braille Sense Plus. In both instances, the Serial Number in braille located on the underside of both units was not damaged. I will note to you that the convention of providing the Serial Number in Braille and print on the underside of similar devices is a very common practice amongst developer/vendors. I'm certain too that your suggestion is being considered. All that we've offered you here is a temporary and very workable alternative.
Best regards, Amanda Lee IT Specialist Department of Commerce Office of Administrative Operations 1401 Constitution Avenue, NW Washington DC 20230 Phone: 202-482-1220 ________________________________ From: Daveed Mandell [mailto:[EMAIL PROTECTED] Sent: Monday, August 04, 2008 10:44 AM To: [email protected] Subject: Re: [GWN] Calling Up Serial Number I don't understand. Since I'm not quite sure if I read the serial number correctly, I don't quite understand what you mean. There should be a way of retrieving it through the notetaker itself, rather than just relying on the braille embossment which, in my case, is somewhat erased and illegible. Perhaps it should also be provided, in braille and print, on a separte card inside the shipping box. Thanks. --Daveed-- At 06:22 AM 8/4/2008, you wrote: Better yet. Perform the save in the help/info dialog box. This places a text file in the root of the flashdisk. Go rename the file to yourserialnumber.txt and you get it all in one shot. Lee, Amanda said the following on 8/4/2008 8:44 AM: Another justification, is that one wouldn't have to remove the Sense from the case to read the Serial Number. Now, I would like to suggest that one could easily put a file in the format of one's choice in the root directory of the Flash Disk with personal identification such as name, address and phone number, etc. plus the Serial Number of the unit. The MAC is already provided in a couple of places as well so one could copy that information into this file as well. Amanda Lee IT Specialist Department of Commerce Office of Administrative Operations 1401 Constitution Avenue, NW Washington DC 20230 Phone: 202-482-1220 -----Original Message----- From: Raul A. Gallegos [ mailto:[EMAIL PROTECTED] Sent: Friday, August 01, 2008 5:48 PM To: [email protected] Subject: Re: [GWN] Calling Up Serial Number Hello Don. I've passed this along. Many thanks. don bishop said the following on 8/1/2008 5:39 PM: Raul, How about the idea of including the serial number in the help menu under the "information about" topic. Certainly not a critical issue, but might be good for a future addition. Don ----- Original Message ----- From: "Raul A. Gallegos" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, August 01, 2008 2:26 PM Subject: Re: [GWN] Calling Up Serial Number As others said, look for the serial number underneath. Daveed Mandell said the following on 8/1/2008 11:04 AM: How does one call up the serial number of a particular BS Plus? Thanks. --Daveed-- -- Raul A. Gallegos -- GW Micro Technical Support Voice: 260-489-3671 -- Fax: 260-489-2608 WEB: http://www.gwmicro.com<http://www.gwmicro.com/> __________ NOD32 3317 (20080801) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com<http://www.eset.com/> -- Raul A. Gallegos -- GW Micro Technical Support Voice: 260-489-3671 -- Fax: 260-489-2608 WEB: http://www.gwmicro.com<http://www.gwmicro.com/> -- Raul A. Gallegos -- GW Micro Technical Support Voice: 260-489-3671 -- Fax: 260-489-2608 WEB: http://www.gwmicro.com<http://www.gwmicro.com/>
