Hello Mike. The cold reset you speak of is called a revive and we have a kb article on it. www.gwmicro.com/kb and search for the word revive.

many thanks.

Mike Keithley said the following on 7/12/2008 11:48 AM:
Thank you for the reply.

When this began happening, I checked many settings in the option dialog that I 
thought might cause this problem. I didn't find anything unusual. I normally 
have the display of control characters turned on, but turning this off didn't 
make a difference. I'm also using the original reading mode, and trying 
compressed mode didn't change anything.

However, I did uncover an interesting fact. I remembered an old sequence I used 
to use on the Braille Sense classic to do a cold reset. This still works on the 
Plus. When I did the cold-reset and restored my settings, the problem went 
away. So I guess the bottom-line is that if it comes back, do a cold reset. 
Perhaps pressing the reset button when a website won't load leaves the browser 
in a strange state.

Also, in reading the troubleshooting section in the help facility, I noticed it 
says that the system resets to factory settings after pressing the reset 
button. As I've had to do this a few time, I know this isn't true--the settings 
I had been using haven't changed.



----- Original Message -----
From: "Raul A. Gallegos" <[EMAIL PROTECTED]>
To: [email protected]
Date: 2008/07/11 19:20:55
Subject: Re: [GWN] Braille Sente plus: Periodic braille display problem in web 
browser


Hello. I went to the acb.org web site and found the page you mentioned in this post. I do not see the control-l character. Did you change any of the default settings, and did you have any specific settings you may not have mentioned here? I am not able to reproduce the problem you describe with either a Braille Sense Plus or a Voice Sense with Sync Braille.

Many thanks.

Mike Keithley said the following on 7/10/2008 11:10 AM:
Hello list,

I've been having a problem reading text in the Braille Sense plus web browser 
where a $l control character shows at the beginning of the line, and the system 
will not scroll forward from that line unless I push a routing button to the 
right of the $l.

For example, I'm on the acb.org site and I'm reading the officers and board 
members page. I get stuck at this line:

$l Pasadena, CA

If I press a routing button over a character to the right of the $l, the $l (on 
the left of the display) goes away and I can scroll a little more until I see 
another line beginning with $l. At this point I cannot scroll further until I 
again press a routing button to the right of the $l.

If I do chord-g and listen to speech, the system scrolls along as expected.

Also, there are no problems when moving the braille display through links--it 
just seems to involve reading text.

Unfortunately I don't know if this is a consistent problem since I'm not using 
the browser enough. But I've not seen this behavior in any other application 
except the web browser. I've done warm resets, but the problem persists.  I 
don't know how to do a hard reset on the Braille Sense plus.

--
Raul A. Gallegos -- GW Micro Technical Support
Voice: 260-489-3671 -- Fax: 260-489-2608
WEB: http://www.gwmicro.com


--
Raul A. Gallegos -- GW Micro Technical Support
Voice: 260-489-3671 -- Fax: 260-489-2608
WEB: http://www.gwmicro.com

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