Hello. the first issue you report is normal since parts of the Braille
Sense case are against a hollow part of the internal components.
Regarding the usb keyboard, this is not normal. if you try another
keyboard do you experience the same behavior?
Many thanks.
On 10/21/2009 10:43 PM, N. A. wrote:
Hello all,
These questions are for Raul.
Raul, I sent a message to support regarding a USB keyboard and the
Braille Sense Plus B32 as well as a question about the back panel of the
Braille Sense Plus. Unfortunately I didn't get a response and I'm
anxious to use a USB keyboard with my BSP. I'll include this message
below. Could you please look into this? Thank you,
Nafisah.
First, the back panel of my Braille Sense Plus B32 seems to be loose.
When I push on the side of it closest to the braille display (that is,
the longest side of the unit which would be facing you if you are typing
on it), I can hear it squeaking.
Is this normal? By the back panel, I am referring to the panel on which
is the brailled label of the unit's serial number.
Second, I tried to use a Microsoft Comfort Curve USB keyboard with my
Braille Sense Plus B32. The unit went into ASCII mode and I pushed keys
on the USB
keyboard. However, the BSP was very slow to print on its braille display
the letter I typed on the USB keyboard. For example, I would type the
letter "a"
and a space. I'd have to wait about two seconds before pressing the
spacebar on the USB keyboard for the space to register on the BSP's
braille display.
. And before that, the "a" would appear after about two seconds. Can you
please explain why this is the case? Should I be using another USB
keyboard or
is this normal behaviour? Or is there a setting in the BSP that I need
to change?
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Raul A. Gallegos
GW Micro Technical Support Team
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com
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