Will warranties and maintenance agreements be honored under the new arrangement? This news is not altogether a good one, since my decision to invest in the BSP was largely contingent on GW Micro tech support and customer service. Joe "Hard work spotlights the character of people: some turn up their sleeves, some turn up their noses, and some don't turn up at all."--Sam Ewing
_____ From: [email protected] [mailto:[email protected]] Sent: Thursday, October 21, 2010 3:51 PM To: [email protected] Subject: [GWN] Important Announcement Regarding GW Micro and HIMS Partnership After nearly 6 years of working with GW Micro, HIMS Co, Ltd., the Korean based manufacturer of the Braille Sense, Voice Sense, BookSense and SenseView products made the decision to restructure their sales strategy and open their own US office. As a result, GW Micro will no longer be national distributors for these products and within a few weeks will end our nationwide technical support, related email lists and repair service operations. GW Micro worked very hard to improve these products during these past several years and we greatly appreciate the support of our customers. Your feedback helped make these products what they are today. In the same way we continue to devote our time and efforts to the development and support of our flagship product, Window-Eyes, with the primary goal of it being the most powerful, secure, stable and affordable screen reader in the world! If you have specific questions about this announcement please email [email protected]. If you wish to unsubscribe from this list, visit: http://www.gwmicro.com/listserv
