how am i suppose to contact the author when there is no email address for them?
not in the app or on app central.
----- Original Message -----
From: Aaron Smith
To: [email protected]
Cc: GW INFO ; Michael D Lawler
Sent: Saturday, April 30, 2011 9:06 PM
Subject: Re: App Updates
I would recommend uninstalling this app, and informing the author of the
error. I'm not sure what we're expected to do to counteract others' version
problems.
Aaron
On 4/30/2011 3:43 PM, net bat wrote:
to the staff. there needs to be some kind of program change for the app
update program.
this is the second app that has a version error in the program itself.
the make pointer follow cursor app version is not the same as what is on
app central.
while it is being installed it says its version 2.1 but after it is
installed anything goes.
if you check for updates in the add remove it shows as version 2.1.
and will say there are no updates.
if you open the apps pull down and just arrow to the make pointer follow
cursor from the list,click help it says its version 2.0 if you check for
updates here the app dialog will open saying 2.1 is available.
the dialog will also come up every time w e 7.5 is loaded unless i change
it to never check for updates.
----- Original Message -----
From: Brice Mijares
To: gw-info
Sent: Saturday, April 30, 2011 11:14 AM
Subject: Re: App Updates
I also ran into this same problem yesterday after running app update.
----- Original Message -----
From: "Michael Massey" <[email protected]>
To: <[email protected]>
Sent: Saturday, April 30, 2011 6:11 AM
Subject: App Updates
> Hi. Yesterday afternoon I uninstalled and reinstalled Window-eyes 7.5
> from
> the c d on my Dell XPS-410 desktop computer running Windows 7 Home
Premium
> 32 bit, all Windows updates are current, and Window-eyes 7.5 using
> Eloquence.
>
> Ever since installing Window-eyes 7.5, when I exit or restart
Window-eyes
> or
> restart the computer, a Window-eyes update dialog comes up telling me
that
> at least one of my apps is out of date, and would I like to open the add
> remove dialog to perform the update. I press y for yes to open the add
> remove dialog. I press alt-u and hear a message that there are no
> updates.
>
>
> I didn't call GW Micro yesterday because I thought the issue
disappeared.
> How can I resolve this issue?
>
> Mike M.
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>
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>
If you reply to this message it will be delivered to the original sender
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GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
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--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
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Micro Technical Support Team.
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