Hi:
I am wondering if I should put my email address in the help messages
in all my scripts so people do not have a hard time finding me?
Kevin Huber

On 5/1/11, Aaron Smith <[email protected]> wrote:
> I would recommend uninstalling this app, and informing the author of the
> error. I'm not sure what we're expected to do to counteract others'
> version problems.
>
> Aaron
>
> On 4/30/2011 3:43 PM, net bat wrote:
>> *to the staff. there needs to be some kind of program change for
>> the app update program. *
>> *this is the second app that has a version error in the program itself.*
>> *the make pointer follow cursor  app version is not the same as what
>> is on app central.*
>> *while it is being installed it says its version 2.1 but after it is
>> installed anything goes.*
>> *if you check for updates in the add remove it shows as version 2.1. *
>> *and will say there are no updates.*
>> *if you open the apps pull down and just arrow to the make pointer
>> follow cursor from the list,click help it says its version 2.0  if you
>> check for updates here the app dialog will open saying 2.1 is available.*
>> *the dialog will also come up every time w e 7.5 is loaded unless i
>> change it to never check for updates.*
>> **
>>
>>     ----- Original Message -----
>>     *From:* Brice Mijares <mailto:[email protected]>
>>     *To:* gw-info <mailto:[email protected]>
>>     *Sent:* Saturday, April 30, 2011 11:14 AM
>>     *Subject:* Re: App Updates
>>     **
>>     I also ran into this same problem yesterday after running app update.
>>     ----- Original Message -----
>>     From: "Michael Massey" <[email protected] <mailto:[email protected]>>
>>     To: <[email protected] <mailto:[email protected]>>
>>     Sent: Saturday, April 30, 2011 6:11 AM
>>     Subject: App Updates
>>
>>
>>     > Hi.  Yesterday afternoon I uninstalled and reinstalled
>>     Window-eyes 7.5
>>     > from
>>     > the c d on my Dell XPS-410 desktop computer running Windows 7
>>     Home Premium
>>     > 32 bit, all Windows updates are current, and Window-eyes 7.5 using
>>     > Eloquence.
>>     >
>>     > Ever since installing Window-eyes 7.5, when I exit or restart
>>     Window-eyes
>>     > or
>>     > restart the computer, a Window-eyes update dialog comes up
>>     telling me that
>>     > at least one of my apps is out of date, and would I like to open
>>     the add
>>     > remove dialog to perform the update.  I press y for yes to open
>>     the add
>>     > remove dialog.  I press alt-u and hear a message that there are no
>>     > updates.
>>     >
>>     >
>>     > I didn't call GW Micro yesterday because I thought the issue
>>     disappeared.
>>     > How can I resolve this issue?
>>     >
>>     > Mike M.
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>
> --
> Aaron Smith
> Web Development * App Development * Product Support Specialist
> GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
> 260-489-3671 * gwmicro.com
>
> To insure that you receive proper support, please include all past
> correspondence (where applicable), and any relevant information
> pertinent to your situation when submitting a problem report to the GW
> Micro Technical Support Team.
>
>

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