>> I see no reason for the customer to act rudely >> to >> me when I ask but sometimes they do anyhow. Curt, sarcastic comebacks >> are >> not called for in my opinion. Why do salespeople have to be treated >> as >> if they are just cogs in the corporate machine (even though I feel that >> way often)? >> >> Sylrog >> > > like I said only use such answers if they are being rude enough to make it > blatantly obvious that they are not interested (e.g. instead of standing > there and paying attention to you while you answer their question turning > away and doing something else or [something I've only encountered once] > actually starting a conversation with another employee before you've > finished answering) because if they are being rude a bit of a shock might > make them aware of their own behaviour and perhaps make them less rude to > the next customer.
Ya know, I keep hoping that things like that will actually work but they usually don't. Being rude to someone does not make them realize that they were rude to you in the first place. I agree with Sylvia that you shouldn't be rude or curt with someone just because you don't like the fabric store that they work in. And if they are being rude, then say "Your service hasn't been very good and I don't feel like telling you what I am going to make." Or if they are just asking because they are told to, you can always just say "a historical outfit" or "anime costume" or the like. If they don't care, they won't ask further. If they are truly interested, they will ask more questions and you can be more specific and enthusiastic. Just my pennies worth, Diana www.RenaissanceFabrics.net "Everything for the Costumer" "Become the change you want to see in the world." --Ghandi _______________________________________________ h-costume mailing list [email protected] http://mail.indra.com/mailman/listinfo/h-costume
