At 11:15 AM 21/12/2005, Wayne Johnson wrote:
With more support sites not posting an email addy for people to write to I think people will start caring. I know I want a copy of those forms so the supt person can't say the I said abc when in fact I said xyc. It's a matter of CYA.
That's true, but how likely is that? And since by putting the email link in the html, they guarantee that email address will be flooded with spam, the chance of your message getting deleted or blocked goes up. The best system would be a form that sends you a copy of your form data. Several sites, such as Symantec, do this already.
T
