Honestly just reformat. If you were to try to clean it you would need to be versed in rootkit detection and other kernel level skills to even be remotely able to clean out a partially sophisticated virus. Its just totally not worth it then you never have the peace of mind you got rid of all of them.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jerry Jones Sent: Friday, February 10, 2006 10:44 AM To: The Hardware List Subject: [H] Suggested tools for helping a friend with bad virus infestation A co-worker & friend of my wife asked if I would be willing to look at their PC. Appearantly they have a bad virus infestation on their PC and have not been using an anti-virus program. They have spoke to tech support at Gateway and were told that they may be best off backing up their data and reformating. I have not seen the PC yet so I don't know how bad it is. I have never had to deal with a PC that has a virus and has NO anti-virus at all. I am looking for suggestions of what software tools I should bring with me when I go look at the PC. I have a bootable Norton Anti-virus disc and can let it scan the PC and try to clean it up. Is there something better that I should use? If I do have to reformat and re-install the OS, what is the best way to backup the data and not re-infect the PC when the data is restored?
