The Ford Explorer was, up until 2005, still the best selling SUV. And
those had a very public recall a few years ago.
IBM sold their drive biz to Fujitsu because the market sucks. Even
Fujitsu realized that because they recently stopped making drives.
Remember, IBM offloaded their entire PC/notebook biz - and their
notebooks at least are well known for their quality.
[EMAIL PROTECTED] wrote:
In large part though things like a toyota recall are counterbalanced by the
fact other manufacturers are constantly doing recalls
So people don't look at it the same
Here's a better comparison: IBM had to do a major hard drive recall after a
large number of deskstars basically went into the crapper
What happened to their hdd business?
CW
Sent via BlackBerry from Cingular Wireless
-----Original Message-----
From: Ben Ruset <[EMAIL PROTECTED]>
Date: Thu, 17 Aug 2006 12:03:15
To:The Hardware List <[email protected]>
Subject: Re: [H] Dell Laptop Batteries
I don't put enough faith in the average customer to remember this recall
2 weeks from now.
Who still remembers the huge recall Toyota did not too long ago? Did
Toyota's stop flying off dealer lots?
Thane Sherrington wrote:
At 12:16 PM 17/08/2006, Ben Ruset wrote:
Except that the recall isn't costing Dell anything. Sony is picking up
the tab.
You think the average customer isn't thinking "I don't want a Dell
laptop because it might catch fire and burn down my house?" The cost of
perception is worse than the cost of replacing batteries.
T
