Ya gotta remember the total incompetence at the other end. I don't think they can handle it. Dennis hired a guy to install the Office I sent him.
Steve On Thu, Oct 1, 2009 at 11:47 AM, Bino Gopal <[email protected]> wrote: > Why not use something for remote access: Remote Desktop/Terminal Services, > VNC, or GoToMyPC/GoToMeeting in the meantime...? > > BINO > > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Steve Tomporowski > Sent: Thursday, October 01, 2009 8:13 AM > To: The Hardware List > Subject: [H] Help needed in Boca Raton, FL > > Just querying if there is a group member in the Boca Raton, FL area > that would be able to handle a software issue for a friend of mine. > I've tried helping via phone (I'm in CT), but neither my buddy, Dennis > nor the hired PC 'specialist' seem to be able to do some very simple > tasks. > > First off, Dennis is a Jewish Lawyer working in Boca. He only does > Condo Associations and doesn't really want to get involved in the > dirtier side of lawyerdom. He is also perfectly helpless when it > comes to PCs. His hired PC help, a guy unfortunately named Steve, was > having problems with simple tasks like finding a file to send me. > > Okay, to the problem: The last time Dennis bought a word processor > was in 1988 (yes, you read that right). He bought PFS: Professional > Write (upgrading from the PFS: Write that he bought in 1986). He had > someone upgrade him, so that he is now on WinXP. The problem with > Professional Write is that it is a DOS program with a limited number > of old printers it will print to. You guessed it, his old printer > died. He has a new printer, but it will not work with Professional > Write. All his legal documentation is in Prof Write. > > I sent him Office 2003 and he installed it, however, nobody there was > able to copy from Prof Write to Word. Also, they were not able to > find where his Prof Write files were to send me one to work on. I had > discovered a program called FileMerlin which is supposed to be able to > convert from Prof Write to Word, but if they can't find his files, > they can't even try to use it. > > This has gotten to be very frustrating coupled with the fact that > 'Steve' has lost interest in even doing something, while Dennis is > still clueless (at least he admits it...) > > So, this may be a very simple solution, however, it's a little too > long of a trip for me for a PC fix. This would most likely, given the > lack of skill onsite, require a visit. I don't know what Dennis is > willing to pay for help but if someone would want to give him a hand, > I'll give you his number and you can negotiate. Just make sure you > tell him I sent you. > > Otherwise, I figure I'll just wait until he really decides to do > something....;-) > > Thanks....Steve > >
